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About the Role

Lead day-to-day operations at an early-stage AI company serving manufacturers. You will work closely with the founders to improve customer delivery and build the supplier and freight operations that support the business as it grows.

Responsibilities

Own customer onboarding, order execution, supplier and carrier coordination, and issue resolution.
Build processes, metrics, and playbooks to support team growth and efficiency.
Partner with engineering to identify operational workflows for AI automation.
Manage supplier and freight operations, vendor relationships, and service quality.
Hire and lead the operations team.
Collaborate with founders on planning, finance, and company priorities.

Requirements

Six to ten years of experience, including senior operations leadership.
Hands-on experience in supply chain, procurement, logistics, or manufacturing operations.
Experience at an early-stage startup or on a small team, with the ability to build processes from the ground up and stay hands-on.
Strong quantitative, systems, and process-design skills.
Experience in CPG, food, supplements, cosmetics, chemicals, freight brokerage, or 3PL operations is beneficial.
Experience as a founder or early startup employee is beneficial.

Skills

Supply chain management
Procurement
Logistics
Manufacturing operations
Process building
Systems design
Quantitative analysis
AI automation
Team leadership
Financial planning

Location

San Francisco, California

Work Type

On-site
Full-time

Experience Level

Senior leadership
6-10 years

About the Company

Early-stage AI company serving manufacturers.