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About the Role
The PMO Manager will lead PMO activity for an engagement or work within a client delivery environment to enhance existing capability. The role combines hands-on delivery, stakeholder engagement and team leadership, with responsibility for establishing proportionate governance and ensuring PMO services meet the needs of the programme, account, and client.
Responsibilities
- Lead the PMO service for an engagement, programme or client assignment, agreeing priorities, standards and ways of working with delivery leadership.
- Establish and maintain fit-for-purpose governance, controls, reporting rhythms and decision-making forums.
- Provide clear, accurate and timely management information, highlighting trends, risks, dependencies and actions that require intervention.
- Oversee integrated planning, milestone tracking, resource and capacity management, change control, RAID management and governance reporting.
- Support financial governance, including forecasting, budget tracking, project financials, invoicing inputs and appropriate escalation of variances.
- Maintain key programme and account artefacts, including governance models, service manuals, knowledge repositories, onboarding materials and communications.
- Build effective relationships with client and internal stakeholders, adapting the PMO service as delivery needs evolve.
- Lead, support and develop a small PMO team or group of assignees, setting clear expectations and promoting consistent, high-quality delivery.
- Identify opportunities to simplify processes, improve data quality and introduce automation or digital tools where these add value.
- Promote a collaborative, inclusive and continuous-improvement culture across the PMO and wider delivery community.
Requirements
- Previous PMO experience within large or complex programmes, portfolios or client environments.
- Experience leading PMO activities and managing or coordinating small teams.
- Strong knowledge of project and programme controls, including governance, planning, reporting, RAID, change, resource and financial management.
- Good analytical and numerical capability, with the confidence to interpret data and turn it into clear management insight.
- Excellent written and verbal communication skills, with the ability to explain complex issues clearly to different audiences.
- Confident stakeholder management, including the ability to challenge constructively, influence decisions and escalate appropriately.
- Proactive, organised and able to manage competing priorities in a fast-paced delivery environment.
- Sound judgement, problem-solving skills and a strong focus on quality and outcomes.
- Competence in Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams and SharePoint, plus experience using Microsoft Project or an equivalent planning tool.
- Client-facing delivery experience.
- Advanced Excel capability, including pivot tables, data analysis and automation.
- Experience with Jira or other work-management and reporting tools.
- Experience improving PMO processes through automation, workflow tools, dashboards or AI-enabled solutions.
- Relevant project, programme or PMO qualification or professional accreditation.
- Collaborative and comfortable working independently when required.
- Adaptable, resilient and willing to work across a varied range of priorities.
- Self-motivated, accountable and committed to continuous learning.
- Inclusive leader who supports development, wellbeing and high performance.
- Commercially aware and focused on delivering value for clients and the business.
- Security clearance will be required.
- Must have resided continuously within the United Kingdom for the last 5 years to obtain SC clearance.
Skills
- PMO
- Project and programme controls
- Governance
- Planning
- Reporting
- RAID management
- Change control
- Resource management
- Financial management
- Analytical skills
- Numerical skills
- Data interpretation
- Communication skills
- Stakeholder management
- Problem-solving
- Microsoft 365
- Microsoft Project
- Advanced Excel
- Jira
- Work-management tools
- Reporting tools
- Automation
- Workflow tools
- Dashboards
- AI-enabled solutions
Location
- Hybrid
Work Type
- Hybrid working
- Flexible working
Experience Level
- Experienced PMO Manager
- Previous PMO experience within large or complex programmes, portfolios or client environments
- Experience leading PMO activities and managing or coordinating small teams
Education Level
- Relevant project, programme or PMO qualification or professional accreditation
Benefits
- Encouraged to have a positive work-life balance
- Hybrid-first way of working
- Flexible working arrangements
- Accredited Great Place to work for Wellbeing in 2023
- Trained ‘Mental Health Champions’
- Investment in wellbeing apps such as Thrive and Peppy
- Empowered to explore, innovate, and progress
- Countless training and development opportunities
- Access to 250,000 courses
- External certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more
About the Company
- Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
- We imagine the future of organisations and make it real with AI, technology and people.
- With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries.
- We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
- The Group reported 2025 global revenues of €22.5 billion.
- Make it real | www.capgemini.com
Equal Opportunity
- We are a Disability Confident Employer
- Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.
- As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role.
- Please opt in during the application process.