Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Artificial Intelligence Solutions Director - Fargo Virtual Assistant role.
Rezi rewrites your resume against Wells Fargo's job description. Free.
Tailor your resume to this Artificial Intelligence Solutions Director - Fargo Virtual Assistant role.
Rezi rewrites your resume against Wells Fargo's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Artificial Intelligence Solutions Director - Fargo Virtual Assistant posting at Wells Fargo — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Artificial Intelligence Solutions Director - Fargo Virtual Assistant posting at Wells Fargo — free, in seconds.
About the Role
Consumer Banking and Lending Digital is seeking a Product Leader to own the strategy, roadmap, and results for Fargo within Wealth & Investment Management (WIM). Fargo is Wells Fargo's AI-powered digital banking assistant and one of the company's flagship customer experiences, providing personalized guidance, proactive insights, and self-service to millions of customers. This leader will be the single accountable product owner for the WIM experience, aiming to make wealth tasks easier for clients and advisors.
Responsibilities
- Act as an advisor to senior leadership to develop and influence digital, data and AI products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across the Digital environment
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple functional areas or the enterprise
- Develop long-term, large-scale solutions that require vision, creativity, innovation, advanced analytical thinking, and sound judgment
- Shape priorities by synthesizing customer insights, market trends, business performance, data, and platform considerations into clear strategies and requirements
- Provide vision, direction, and expertise to senior leadership on significant business plans, programs, and initiatives with broad organizational impact
- Strategically engage and build alignment with professionals and managers across product, design, engineering, data, analytics, operations, risk, and control functions
- Coordinate highly complex cross-functional activities, clarify decision points, and provide guidance to others to accelerate execution and resolve obstacles
- Create and deliver executive-ready recommendations, decision materials, roadmaps, and success measures for senior leadership, often under tight timelines and with evolving inputs
- Serve as an expert advisor and visible thought leader, helping strengthen digital product management practices and influence enterprise priorities without direct people-management accountability
Requirements
- 10+ years of Artificial Intelligence solutions experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
- Experience building conversational AI, virtual assistant or generative AI products at scale
- Digital product experience in wealth management, brokerage or investments
- Experience designing tools or experiences for financial advisors
- Track record of using customer data and voice of customer insight to drive the roadmap
- Experience presenting to senior executives and steering committees
- Ability to travel up to 10% of the time
- This position is not eligible for Visa sponsorship
Location
- Charlotte, North Carolina
- San Francisco, California
- Irving, Texas
Work Type
- Hybrid
Experience Level
- 10+ years of Artificial Intelligence solutions experience
- 4+ years of management or leadership experience
Salary/Compensations
- $215,000.00 - $355,000.00
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
About the Company
- Wells Fargo provides eligible employees with a comprehensive set of benefits.
- Wells Fargo maintains a drug free workplace.
- Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
- Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
Equal Opportunity
- Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
- Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
- To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.