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About the Role
This role is perfect for someone with hands-on experience in HR systems administration or support, and a passion for making technology work smoothly for real people. You’ll help Lemon Platypus clients with day-to-day support, system configurations, and ongoing improvements to their HR tech.
Responsibilities
- Assist with new system setups, helping configure workflows, permissions, and templates based on client needs
- Support clients with the day-to-day use of their HR platforms (e.g. troubleshooting, updates, user access, reporting)
- Help with data migrations and testing during implementations or updates
- Create and maintain documentation, training materials, and how-to guides for clients
- Deliver practical training and walkthroughs to help users feel confident using their systems
- Collaborate with our senior consultants to continuously improve how we support clients
- Spot opportunities to streamline HR processes using technology
Requirements
- Proven experience using HiBob
- Strong admin background in HR systems
- Interest in learning new tools
- Experience working with HR systems (e.g. as an HRIS administrator, HR coordinator, or in a support role)
- Hands-on experience with HiBob is essential
- Previous experience with payroll processes or working with payroll systems would be a huge asset
- A good understanding of how HR teams operate and how systems can support their work
- Strong attention to detail and a knack for getting things set up correctly
- Clear, friendly communication skills, both with clients and your teammates
- A proactive, problem-solving mindset and a willingness to learn new platforms
Skills
- HiBob
- HR systems administration
- HR systems support
- Payroll processes
- Payroll systems
- Communication skills
- Problem-solving
About the Company
- Lemon Platypus specialises in helping small and medium-sized businesses remove the stress from managing HR systems.
- They support clients with procurement, implementation and ongoing support across platforms like HiBob, Employment Hero, and Rippling.
- This is a great opportunity to join a business that’s making HR systems clearer, calmer, and easier for everyone.