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About the Role

This role manages the day-to-day operations of an assigned property, including managing team members, daily activities, and resources to achieve budgeted financial and operational goals. Ensures compliance with company policies, Fair Housing, ADA, FCRA, and other relevant laws and regulations governing multi-family housing operations.

Responsibilities

Provides input into the development of property budgets by analyzing financial statements, market information, and operational reports.
Meets targeted revenues by setting rent rates, ensuring timely collection and posting of rent and fees, making financial bank deposits, and preparing monthly financial status reports.
Approves vendor invoices by reconciling work performed, ensuring insurance validity, coding charges, and managing communication between vendors, accounting, and owners.
Controls expenditures by adhering to the approved budget and managing the petty cash fund.
Oversees lease enforcement, including approving applications, discounts, and renewal leases, conducting inspections, following notice requirements, evicting residents, and imposing allowable charges.
Gathers and interprets market trends to implement marketing and leasing strategies for occupancy and revenue goals.
Promotes resident satisfaction and retention by responding promptly to complaints and service issues.
Ensures the property's maintenance team complies with company standards for responding to and completing resident service requests.
Conducts regular property inspections to ensure physical aspects, grounds, buildings, and amenities meet established standards for safety, cleanliness, and appearance.
Supervises property staff through interviewing, hiring, orienting, training, and performance management.
Assists in managing client/owner relationships by meeting with owners, conducting property tours, providing performance updates, and responding to requests.
Completes various accounting, financial, administrative, and other reports.
For California Only: Manages the lease process using the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.

Requirements

Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field.
4-6 years minimum of relevant experience in property management, sales, marketing, and customer service.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict resolution, and customer service skills.
Detail-oriented and self-motivated with the ability to work independently, as a leader, and as a collaborative member of a team.
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
Incumbents must have a valid driver’s license to drive a golf cart on property and ensure all other on-site staff that has access to drive the golf cart also has a valid driver’s license.
Proficiency in Internet, word processing, spreadsheet, and database management programs.
Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members.

Skills

Property management
Sales
Marketing
Customer service
Financial record keeping
Report completion
Team leadership
Internet proficiency
Word processing
Spreadsheet management
Database management
Property management software (Entrata, Yardi, OneSite)
Conflict resolution
Communication

Location

Global

Work Type

Full-time

Experience Level

4-6 years

Education Level

Bachelor's degree preferred

Salary/Compensations

$135,000 - $140,000

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage.
Generous Paid Time off (15 vacation days, 4 personal days, 10 sick days, 11 paid holidays).
Birthday off after 1 year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave.
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
Founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Equal Opportunity

Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.