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About the Role

The People Department is seeking a Human Resources Generalist to support the day-to-day administration of HR operations, including onboarding, HRIS data management, benefits coordination, and employee recordkeeping. This role implements established HR processes and provides operational support to ensure efficient service delivery across the organization, acting as a key operational partner within HR.

Responsibilities

Administer the applicant tracking system during recruitment cycles.
Initiate background and motor vehicle checks, drug tests, offer letters, degree verification, job description acknowledgment and wage notices for selected candidates.
Coordinate preboarding activities and prepare new hires for onboarding.
Facilitate onboarding orientations and training sessions for new employees.
Complete employment eligibility verification, including I-9 verification and E-Verify, in compliance with federal regulations.
Maintain recruitment and onboarding documentation in accordance with established procedures.
Maintain accurate employee records in the HRIS system.
Enter and update employee information including hires, terminations, promotions, transfers and any employee changes.
Generate routine and ad-hoc HRIS reports related to employee data, HR metrics, and operational needs.
Conduct periodic data audits to identify discrepancies and implement corrections as needed to ensure data integrity.
Create, update, and deactivate HRIS manager accounts and maintain appropriate system access levels.
Troubleshoot basic HRIS issues and escalate system concerns to the Senior HR Manager when necessary.
Provide guidance and basic training to HR staff and employees on the use of the HRIS system.
Process employee separations in the HRIS system, including submitting Personnel Action Forms (PAFs).
Coordinate offboarding procedures by sending departing employees required separation information and next steps, including benefits continuation details.
Ensure HR systems and employee records are updated appropriately following employee departures in accordance with organizational policies and record retention requirements.
Understand timesheet codes, timesheet process and timelines to be able to assist programs and payroll team.
Resolve timecard discrepancies and assist managers and employees with timekeeping issues and inquiries as needed.
Participate in trainings around benefits administration such as medical, dental, vision, 403b etc.
Respond to basic employee inquiries related to benefits.
Assist with benefits administration activities including open enrollment and wellness initiatives.
Submit various vendor bills and liaison with fiscal team.
Maintain organized employee files and records to ensure HR records meet legal and Center’s retention requirements.
Assist with HR audits by preparing documentation and verifying data accuracy.
Escalate compliance concerns to the Senior HR Manager.
Enter vendor contracts and invoices into Center’s systems.
Manage vendor portal access and documentation.
Liaise with vendors to resolve operational issues when needed.
Serve as a first point of contact for routine HR questions.
Support HR projects and initiatives as assigned by the Senior HR Manager.
Maintain positive working relationships with staff across the Center.
Assist in developing and maintaining Standard Operating Procedures (SOPs) for HR operational processes.
Document workflows and update procedures to reflect current practices and system changes.
Ensure assigned processes are carried out in accordance with established SOPs.
All other duties as assigned.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field with a minimum of 3-4 years of relevant experience or an Associate’s degree with 7-8 years of relevant experience required.
PHR or SHRM preferred.
Prior experience with JazzHR and Paycom preferred.
General Knowledge of Benefits, Employee Relations, Recruitment, and all other functions of Human Resources.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
Exceptional verbal and written communication skills with the ability to convey information clearly and concisely.
Strong interpersonal, negotiation, and conflict resolution skills.
Excellent organizational abilities with meticulous attention to detail and a proven track record of managing multiple priorities.
Strong analytical and problem-solving capabilities, with the ability to interpret data and generate actionable insights.
Proven time management skills with the ability to meet deadlines in a fast-paced environment.
High level of integrity, professionalism, and confidentiality in handling sensitive information.
Thorough understanding of employment-related laws and regulations.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and utilize HRIS and other related software.
Ability to handle multiple priorities and work under pressure, demonstrating flexibility and adaptability.
Self-starter with the ability to work independently and with minimal supervision, while also thriving in a team environment.
Ability to influence and build strong relationships with employees, management, and external stakeholders.
All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire.

Skills

JazzHR
Paycom
Microsoft Office Suite
HRIS
Talent Management Systems

Location

Midtown Manhattan
Newark, NJ
Upstate New York

Work Type

Full-time
Hybrid

Experience Level

3-4 years of relevant experience
7-8 years of relevant experience

Education Level

Bachelor’s degree in Human Resources, Business Administration, or a related field
Associate’s degree

Salary/Compensations

$80,000 - $95,000

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Talkspace and Ginger through healthcare plans
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs, Conducting original research, and Providing expert assistance and policy guidance.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa.