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About the Role
Lead Australian operations with autonomy, driving operational performance and EBITDA. Responsible for strategy, operations, fleet distribution, and maintenance.
Responsibilities
- Own the P&L, including forecasting, budgeting, and performance tracking.
- Grow ancillary and commercial vehicle revenue.
- Manage and forecast the fleet to optimize revenue, utilization, and customer service.
- Improve customer satisfaction using key metrics like NPS, Google reviews, and Booking.com.
- Lead, coach, and engage the operations team, developing a leadership pipeline.
- Collaborate within a global matrix organization on commercial and fleet strategy.
- Ensure compliance with health, safety, environmental, and ESG standards.
Requirements
- 5+ years in a senior operations or fleet leadership role, preferably in car rental, mobility, or a similar multi-site, asset-intensive business.
- Strong financial acumen with a proven record of improving operational efficiency and profitability.
- Experience leading and developing teams to achieve targets.
- Proficiency in managing multiple projects and stakeholders, and communicating with senior leaders.
- Experience in a US-headquartered multinational company, understanding its performance metrics and operating methods.
Location
- Mascot, New South Wales, Australia
Work Type
- Full-time
Experience Level
- Senior
About the Company
- A well-known brand central to the Pacific strategy.
- A global organization with a culture built on values: Customer Led, Ownership, Inclusion, Integrity, and Innovation.