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About the Role
The role sits within the European Syndicate and involves providing P&I and FDD claims handling services and advice to Members across various European countries. You will promote the relationship between the Club and existing Members, handle assigned claims, and identify loss prevention activities.
Responsibilities
- Promote the relationship between the Club and existing Members and represent the Club at a senior level.
- Handle assigned claims in accordance with company procedures, provide advice and support on claims-related issues, and identify the need for loss prevention activity.
- Process large claims in line with company operating procedures when requested and appropriate.
- Ensure all electronic correspondence relating to claim files is promptly and correctly filed.
- Contribute to the continuous development of company procedures and systems.
- Produce relevant articles for inclusion in Club publications.
- Participate in meetings and engagements with brokers, service providers, Club correspondents, and lawyers.
- Understand the importance of the Club/Member relationship and identify areas of additional service that will add value.
- Break down and solve problems through quantitative thinking and analysis.
- Support the Syndicate Underwriting objectives.
- Carry out any other duties within the scope of personal skills and abilities.
- Attend appropriate training and develop relevant knowledge and skills.
- Perform any other ad hoc duties as required.
Requirements
- Previous experience handling shipping litigation and dispute resolution from another P&I club, insurer, law firm, or ship owner/charterer.
- Qualified lawyer (preferably English-qualified) with approximately 2 years' PQE, or degree-educated (LLB or LLM in Maritime Law or equivalent) with at least 3 years' relevant claims-handling or industry experience.
- Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).
- Ability to build and maintain effective business relationships at all levels, both internally and externally.
- Highly organised, motivated, and enthusiastic with excellent attention to detail.
- Ability to deliver high-quality work within agreed timeframes and prioritise individual workload.
- Proficiency in a European language, in addition to English, is considered an advantage but not essential.
- Proactive, self-motivated, and able to work collaboratively as part of a team.
Skills
- P&I claims handling
- FDD claims handling
- Claims handling services
- Claims handling advice
- Loss prevention identification
- Electronic correspondence management
- Company procedure development
- Article production
- Meeting participation
- Engagement with brokers and service providers
- Quantitative thinking
- Problem-solving
- Underwriting support
- Training and development
- Shipping litigation
- Dispute resolution
- Negotiating
- Presenting
- Reporting
- Business relationship building
- Organisational skills
- Attention to detail
- Time management
- Workload prioritisation
- Team collaboration
Location
- London, UK
Work Type
- Hybrid working
Experience Level
- Approximately 2 years' PQE (for qualified lawyers)
- At least 3 years' relevant claims-handling or industry experience (for degree-educated candidates)
Education Level
- Qualified lawyer (preferably English-qualified)
- Degree-educated (LLB or LLM in Maritime Law or equivalent)
Benefits
- Competitive hybrid working policy
- Clear and transparent career pathway
- Continued support with enhancing skills
- Employment development opportunities
- Free educational access to the Protection & Indemnity Qualification
- Attractive benefits package
- Private healthcare
- Competitive health subsidy
- Access to comprehensive wellbeing and savings programme
About the Company
- Steamship Mutual is a P&I insurance company with 250 employees worldwide.
- The main office is based near Liverpool Street station, London.
- We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, New York & Singapore.
- Company Values: Mutuality, Integrity, Safety and Sustainability, Transparency, Excellence, Collaborative.
- Steamship Insurance Management Services Ltd is committed to providing a great service to all our members.
- We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff.
Equal Opportunity
- We welcome and encourage you to apply.