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About the Role

As a Technical Product Marketing Manager, you will translate Gigs' platform into understandable and marketable terms. You will define product structure, naming conventions, and craft compelling narratives for various audiences, working closely with product, engineering, and marketing teams.

Responsibilities

Learn the product thoroughly by engaging with product and engineering teams and understanding the roadmap.
Develop a clear taxonomy and consistent naming convention for the platform's components.
Package the platform for sale by defining segments and product offerings in collaboration with product and commercial teams.
Create tailored narratives for partners, employees, and investors, including product sections for investor materials.
Brief brand marketing on messaging for content such as engineering blogs and external stories.
Shape the long-term narrative for Gigs' AI initiatives.
Develop messaging for sales and partner marketers to use with partners, including guidance on bundling and differentiating phone plans.
Maintain a consistent glossary of terms for verticals, departments, and products.
Provide early and frequent updates on work to founders through short updates and live walkthroughs.
Utilize AI daily to accelerate research and drafting, and help define how Gigs is described by AI channels.
Equip partners and sales teams with messaging derived from the roadmap.

Requirements

A technical product marketing background, with experience close to engineering or deep product understanding similar to a technical writer.
Ability to read and follow architecture documents and API references.
Demonstrated structured thinking, with the ability to categorize platforms and establish naming systems.
Senior experience in owning product line positioning or launches, with the ability to set one's own agenda.
Strong writing skills, producing clear, precise, and concise prose.
Self-direction, with the ability to find necessary people, ask critical questions, and proceed without a detailed brief.
Ability to communicate effectively across diverse audiences, including engineers, executives, and investors.
Commercial instinct, understanding how product segmentation and packaging impact price and margin.
Comfort in showing unfinished work to founders, accepting direct feedback, and defending positions with reasoning.
Proficiency in daily AI use for speed and efficiency.
Experience in platform or infrastructure, such as payments, fintech, developer platforms, or infrastructure software.
Familiarity with carriers, eSIM, or B2B2C models is a plus.
Experience building a product taxonomy or naming system from scratch is a plus.

Skills

Technical Product Marketing
Product Taxonomy Development
Naming Systems
Content Creation
Audience Segmentation
Messaging Development
AI Utilization
Structured Thinking
Technical Writing
Commercial Acumen
Cross-functional Collaboration
Platform/Infrastructure Understanding

Location

San Francisco
New York

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

$200,000 - $270,000 annually

Benefits

Equity
Stipends for home office or work setup
Budget for learning and development
Free phone and international data plan

About the Company

Gigs is building the operating system for mobile services, enabling tech companies to embed global connectivity into their products.
The platform automates provisioning and simplifies telecom complexity for businesses.
The team consists of approximately 150 people across the US and Europe.
The company has secured nearly $100 million in funding from investors including Ribbit Capital, Google, and Y Combinator.
Gigs is described as one of the fastest-growing tech companies, attracting talent from companies like Stripe, Airbnb, and Shopify.
The company is focused on tackling deep technical and regulatory challenges in the telecom space.
Gigs values curiosity, creativity, and the opportunity to shape the future of telecom.
Core values include leaning into challenges, speed, ownership, customer obsession, comfort with ambiguity, and a first-principles approach.
The company culture emphasizes in-person collaboration, with a belief that the best ideas and relationships are built through meaningful team interaction.
Flexibility is supported, with opportunities for focused remote work, but regular time in hubs and occasional travel are expected.
Offices are designed as home-inspired workspaces that foster natural, energizing, and effective collaboration.