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About the Role
The Director, Information Technology serves as the head of IT for LOTTE Biologics USA, responsible for defining and executing the technology vision, strategy, governance, and operating model for the Syracuse Bio-Campus. This role provides leadership across various IT functions to enable business growth, operational excellence, regulatory compliance, and organizational objectives.
Responsibilities
- Define and execute the site technology strategy, operating model, and multi-year roadmap.
- Serve as a strategic member of the Syracuse Bio-Campus Leadership Team.
- Establish and lead IT governance processes.
- Partner with executive leadership and stakeholders to identify technology improvement opportunities.
- Influence technology, cybersecurity, and digital transformation decisions.
- Lead and develop the IT organization through workforce planning, organizational design, and talent management.
- Provide leadership through functional managers and technical leaders.
- Foster a culture of innovation, operational excellence, and customer-focused service delivery.
- Establish the strategic direction for infrastructure, service delivery, and digital workplace technologies.
- Ensure business continuity, disaster recovery, and resilience capabilities.
- Direct the resolution of complex operational and technology challenges.
- Lead cybersecurity strategy and operations.
- Ensure compliance with information security policies and best practices.
- Advise senior leadership on cybersecurity risks and mitigation strategies.
- Oversee the lifecycle strategy, governance, and operational support of business, quality, laboratory, and regulated systems.
- Partner with Quality, Manufacturing, and business system owners to ensure compliance.
- Ensure technology systems remain inspection-ready.
- Provide oversight for laboratory computing environments.
- Advance data, reporting, and analytics capabilities.
- Guide adoption and governance of data technologies.
- Champion adoption of emerging technologies, including artificial intelligence and automation.
- Develop and manage technology investment strategies, operating budgets, and resource plans.
- Establish and maintain strategic relationships with technology vendors.
- Lead contract negotiations and vendor performance management.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or a related field; equivalent combination of education and experience will be considered.
- Minimum of 12 years of progressive information technology experience, preferably within pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments.
- Minimum of 5 years of leadership experience managing managers, technical leaders, and/or multidisciplinary technology organizations.
- Experience developing and executing enterprise or site-level technology strategies aligned with business objectives.
- Experience supporting regulated operations requiring computer system validation, data integrity, regulatory compliance, and inspection readiness.
- Experience managing technology portfolios, operating budgets, and strategic vendor relationships.
- Experience leading organizational transformation, technology modernization, and digital enablement initiatives.
Skills
- Broad knowledge of information technology disciplines including cybersecurity, infrastructure, service delivery, digital workplace technologies, business applications, data and analytics, and cloud platforms.
- Deep understanding of regulatory requirements within pharmaceutical, biotechnology, or other regulated environments, including computer system validation, data integrity, and 21 CFR Part 11.
- Knowledge of quality systems, laboratory computing environments, and technologies supporting regulated manufacturing operations.
- Strong understanding of cybersecurity governance, technology risk management, business continuity, disaster recovery, and information security frameworks, including ISO 27001.
- Knowledge of SDLC, ITIL, technology governance, portfolio management, and organizational change management principles.
- Demonstrated business and financial acumen.
- Ability to translate business strategy into technology roadmaps.
- Ability to communicate complex technical, operational, regulatory, and cybersecurity topics to executive leadership.
- Demonstrated ability to build alignment and lead across manufacturing, quality, laboratory, finance, enterprise, and operational teams.
- Strong vendor management, negotiation, stakeholder engagement, and strategic partnership skills.
- Ability to lead complex operational, compliance, cybersecurity, and business continuity challenges.
Location
- East Syracuse, NY
Work Type
- Onsite
- Full-time
Experience Level
- Director
- 12+ years of IT experience
- 5+ years of leadership experience
Education Level
- Bachelor's degree in a related field
- Advanced degree preferred
Salary/Compensations
- $155,000—$214,000 USD
Benefits
- Target Bonus 23%
About the Company
- LOTTE BIOLOGICS is delivering therapies that enable a healthier world.
- A new company, built on 80 years of tradition.
- Embody core values of being Inspired by Science, Embracing Diversity, Fostering Talent, and Connecting Lives.
- Mission is to be the most trusted partner in the industry, with high standards of quality and continuous innovation, to reliably deliver benefits for patients worldwide.
Equal Opportunity
- We are an Equal Employment Opportunity (“EEO”) Employer.
- We believe that women, people of color, veterans and LGBTQ communities must participate in the work we do, so we strongly encourage applications from people with these identities or who are members of underrepresented communities!