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About the Role
Help us turn data into insight and drive better sustainability outcomes across our portfolio. As our Utility & Sustainability Data Manager, you'll be responsible for ensuring the quality, integrity and accessibility of energy, utility and sustainability data across our urban portfolio. Your work will directly support compliance, performance improvement and informed decision-making as we continue our journey towards a more sustainable future.
Responsibilities
- Act as the focal point for utility and sustainability data, working across internal teams and external partners to deliver trusted reporting and actionable insight.
- Manage utility and energy data processes to ensure accurate billing, procurement and operational reporting.
- Monitor utility bureau performance and support effective supply and meter management.
- Maintain high-quality datasets covering energy, water, waste, carbon and sustainability metrics.
- Support compliance programmes including EPC, MEES and wider sustainability reporting requirements.
- Perform data validation, reconciliation and quality assurance activities.
- Produce insightful dashboards, analytics and reports using Power BI and other reporting tools.
- Identify trends, risks and opportunities to improve resource efficiency and sustainability performance.
- Support CRREM analysis and maintain robust evidence and audit trails.
- Build practical processes, controls and SOPs for data management and reporting.
- Coordinate with Property, Facilities Management, Sustainability, Finance and Digital teams to drive improvements and resolve issues.
Requirements
- Experience working with utility, energy or sustainability data in real estate, facilities management or a similar operational environment.
- Strong understanding of utility procurement, metering, billing processes and energy data flows.
- Knowledge of ESG and compliance frameworks including ESOS, EPC, MEES, BREEAM and WELL.
- Experience managing complex datasets and producing reporting, dashboards and visualisations.
- Strong Power BI and Excel skills.
- Experience validating data, resolving quality issues and maintaining controls and audit evidence.
- Ability to communicate technical information clearly and influence stakeholders at all levels.
- Proven capability to work across multiple teams and manage issue resolution through to completion.
- Knowledge of Power BI semantic models and reusable reporting datasets.
- Experience with SQL, Microsoft Fabric, Azure Data Lake or similar platforms.
Skills
- Power BI
- Excel
- SQL
- Microsoft Fabric
- Azure Data Lake
Location
- Urban portfolio
Work Type
- Flexible working
Experience Level
- Data Manager
Education Level
- Relevant qualification in sustainability, energy management, data analytics, real estate, facilities management or related disciplines.
Salary/Compensations
- Competitive salary
Benefits
- Pension
- Performance related bonus
- Flexible working
- Market leading family policies
- Shopping discounts in the West End
- Private healthcare
- Life and critical illness cover
- 28 days holiday with the option to buy more
About the Company
- At The Crown Estate, sustainability and operational excellence go hand in hand.
- This role offers the opportunity to sit at the intersection of sustainability, data and operational performance.
- You'll play a key part in helping The Crown Estate understand and improve environmental performance across its portfolio while developing innovative approaches to data-driven decision-making.
- Together, we'll create meaningful impact for our business, customers, communities and the environment.
Equal Opportunity
- We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).
- We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
- If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly.