Housekeeping Assistant at YHA England & Wales | GB | Rezi

Housekeeping Assistant at YHA England & Wales

Housekeeping Assistant

YHA England & Wales · GB

2 days ago

Housekeeping Assistant

YHA England & Wales · GB

2 days ago
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About the Role

As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Responsibilities

  • Cleaning and preparing bedrooms between guest departures and arrivals
  • Maintaining the cleanliness of shower and toilet areas
  • Keeping all areas of the hostel clean and tidy
  • Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
  • Complying with YHA requirements for the use and storage of cleaning products
  • Reporting any faults or damage to a member of the hostel management team
  • Sorting and distributing used and unused linen

Requirements

  • Experience of working face to face with customers
  • Experience of working in hospitality or customer service (desirable)
  • Experience of working in a team – can help others to achieve a common goal
  • Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
  • Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
  • Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
  • Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
  • Demonstration of our HEART values
  • The role can be physically demanding, as beds are predominantly bunk bed style.

Skills

  • Basic IT skills (ideally Microsoft Office)
  • Microsoft Word
  • Outlook
  • Excel

Location

  • YHA London Earls Court, 38 Bolton Gardens, Earl's Court, London, SW5 0AQ

Work Type

  • Fixed term
  • flexible contract
  • Minimum 16 hours per week

Salary/Compensations

  • £12.71 per hour plus £1.20 per hour Local Living Allowance

Benefits

  • 10 nights free hostel stays per year for you and up to 3 friends or family
  • Access to YHA’s staff discount and cash back portal
  • Free YHA Membership each year
  • Access to support via our Employee Assistance Program

About the Company

  • YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

Equal Opportunity

  • At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.