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About the Role
Contribute to the delivery of high-quality technology solutions within an agile development team, operating in a regulated insurance environment. Focus on efficient and scalable testing practices, collaborating with cross-functional teams to ensure software quality and customer-centric outcomes. This role requires a strong work ethic, technical aptitude, and analytical skills in a collaborative insurtech environment, adhering to established controls for fair customer treatment.
Responsibilities
- Collaborate with product owners and developers to understand system requirements and inform test strategy.
- Identify and document potential risk areas early in the development lifecycle.
- Develop comprehensive test plans, including test cases, test scripts, and testing strategies.
- Define clear test objectives for functional, non-functional, regression, and integration testing.
- Identify and address potential issues affecting end-to-end workflows.
- Ensure scalability and reusability of automated scripts.
- Create Behavior-Driven Development (BDD) test cases.
- Build, own, and run system and regression test cases to quantify deliverable quality.
- Retest and validate fixes to confirm defect resolution.
- Log, track, and manage defects using Wrike and JIRA, communicating with the development team for efficient resolution.
- Conduct user acceptance testing (UAT) in collaboration with stakeholders to ensure platforms meet customer expectations.
- Focus on delivering an intuitive user experience and minimizing system downtime or errors.
- Provide regular updates on testing progress, quality metrics, and deployment readiness.
- Generate test reports to support system releases.
- Participate in retrospectives and sprint reviews to identify areas for process improvement.
- Share insights from testing to enhance the development lifecycle and ensure continuous delivery of high-quality products.
- Improve software deliverable quality through test-driven development.
- Run and extend regression test suites.
- Adhere to information security policies, standards, and procedures.
- Proactively identify and mitigate information security risks.
- Participate in security awareness training and apply best practices.
- Report suspected security incidents, vulnerabilities, or policy violations immediately.
Requirements
- Act with integrity.
- Act with due care, skill and diligence.
- Be open and cooperative with the FCA and other regulators.
- Pay due regard to the interests of customers and treat them fairly.
- Observe proper standards of market conduct.
- Undertake annual compliance training appropriate to the role.
Skills
- Quality Ownership & Accountability
- Analytical Thinking
- Collaborative Mindset
- Delivery Focus
- Regulatory Awareness
- Stakeholder Communication
- Technical Competence
- Initiative & Continuous Improvement
- Transparency
- Attention to Detail
- Creating and evolving test plans
- QA methodologies, tools, and processes for front-end web development
- Creating comprehensive test plans, test cases, and test scripts
- Testing of front-end web software development
- Functional, regression, and integration testing
- Creating manual test cases
- Writing and maintaining automated test scripts
- Working effectively in agile development environments and cross-functional teams
- Identifying, troubleshooting, and resolving issues
- Proactive risk identification and mitigation
- Wrike, Confluence, and JIRA for agile planning and documentation
- Test Rail™
- Writing automated test cases using Playwright™
- Customer-facing role experience
- Understanding of version control systems
- Awareness of usability testing and user-centric design principles
- Working in Scrum or Kanban frameworks
- Wider test automation frameworks and Python
Location
- London
- Birmingham
Work Type
- Hybrid working model
- 2 days per week in the office
Experience Level
- Experience in a customer-facing role
- Hands-on experience working in Scrum or Kanban frameworks
Benefits
- Hybrid working
- Life insurance
- Private medical cover
- Dental cover
- Volunteering days
About the Company
- ERGO brand is well-established in its target markets, supported by Group A-rated securities and strong economic ownership.
- ERGO UK Specialty secures profitable, sustainable business in the UK and Ireland, strengthening capacity management and operational capabilities.
- Focuses on simplicity in products, processes, and wordings for continued efficiencies.
- Client management is focused on acquiring profitable business in cooperation with clients.
- A leading expert in chosen segments through consistency, continuity, and quality of capacity.
- Underwriting successful specialty business in the UK since 2001 and under ERGO ownership since 2013.