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About the Role
The Program Coordinator will provide leadership and oversight for residential programs serving individuals with intellectual and developmental disabilities, ensuring quality care, staff development, and operational excellence.
Responsibilities
- Direct and oversee daily operations of residential programs, ensuring effective service delivery and regulatory compliance.
- Supervise, guide, and support Residence Managers and program staff.
- Participate in intake, screening, admission, and discharge processes.
- Promote person-centered planning and ensure implementation of individualized supports and documentation.
- Conduct quality assurance activities, including observations, record reviews, audits, and outcome tracking.
- Collaborate with clinicians, care managers, families, and community partners.
- Monitor programming to ensure services promote independence, community inclusion, dignity, and personal achievement.
- Assist in recruiting, interviewing, evaluating, and developing residential staff.
- Facilitate staff training and identify professional development opportunities.
- Generate reports and analyze data to improve program outcomes, compliance, and efficiency.
- Respond to crises, provide on-call support, and assist with incident reviews and investigations.
- Advocate for residents and employees while fostering a positive work environment.
- Build community partnerships to expand opportunities and resources.
- Ensure compliance with agency policies, OPWDD regulations, and applicable requirements.
Requirements
- Bachelor's Degree required.
- Minimum of five (5) years of supervisory experience within OPWDD and/or OCFS residential programs.
- Strong knowledge of OPWDD regulations, standards, and best practices for individuals with intellectual and developmental disabilities.
- Demonstrated leadership, management, and team-building experience.
- Excellent organizational, analytical, and problem-solving skills.
- Proficiency in Microsoft Office applications, including Excel and PowerPoint.
- Experience working with electronic health records and documentation systems.
- Exceptional written and verbal communication skills.
- Ability to work a flexible schedule and travel to multiple program locations as needed.
- Ability to safely intervene in emergency situations.
Skills
- Leadership
- Management
- Team-building
- Organizational skills
- Analytical skills
- Problem-solving skills
- Microsoft Office proficiency
- Electronic health records systems
- Written communication
- Verbal communication
- Crisis intervention
Location
- Multiple program locations
Work Type
- Full-time
Experience Level
- 5+ years supervisory experience
Education Level
- Bachelor's Degree
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 403(b) Retirement Savings Plan
- Generous Paid Time Off
- Professional Growth and Development Opportunities
- Supportive and Collaborative Work Environment
About the Company
- Cardinal McCloskey Community Services (CMCS) is committed to helping individuals reach their fullest potential by providing compassionate, high-quality services that promote independence, dignity, and personal growth.