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About the Role
Envoy Air, an American Airlines Group Company, is hiring immediately for a Customer Service Agent position at Syracuse Hancock International Airport. This entry-level role offers paid on-the-job training and development programs, providing a stable, fun, and secure environment for career growth.
Responsibilities
- Greet passengers and provide a seamless check-in and ticketing experience.
- Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
- Interact with customers in a courteous, efficient, and friendly manner.
- Lift customers' bags onto the belt, with weights up to 75 pounds.
Requirements
- Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
- Must be 18 years or older.
- Must be authorized to work in the U.S. without sponsorship.
- Must pass a pre-employment drug screen and background check.
Location
- Syracuse Hancock International Airport
Work Type
- Full-time
- Irregular hours
- Extended hours
- Weekends
- Holidays
Experience Level
- Entry Level
- No experience required
Education Level
- High school diploma
- GED
- International equivalent
Salary/Compensations
- $16.61 / hr
Benefits
- Travel for free with family and friends on flights across the American Airlines global network.
- Comprehensive health, dental, prescription, and vision coverage.
- 401(k) program with company match after one year of employment.
- Paid on the job training and development programs.
- Flexibility through shift trading.
- Available overtime.
- Discounts on hotels, cars, cruises, and more.
About the Company
- Envoy Air, a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Equal Opportunity
- Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.