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About the Role
As Sommelier, you will be a specialist, a host and a guardian of one of the most expressive dimensions of the dining experience. Combining deep wine knowledge with genuine guest instinct and engaging storytelling, you will guide guests through our wine selection and create thoughtful pairings that enhance every meal. You will also support the development of our wine programme, contribute to associate wine education and help ensure our cellar and wine service consistently reflect the standards of The Chancery Rosewood.
Responsibilities
- Provide knowledgeable, personalised wine recommendations and table service, tailored to each guest’s preferences, meal and occasion.
- Build meaningful relationships with guests, remembering preferences and creating a personalised experience for returning visitors.
- Engage guests through thoughtful wine descriptions, regional knowledge and pairing suggestions that enrich their dining experience.
- Support the development and maintenance of a distinctive, balanced wine list that complements our culinary offering.
- Train and inspire front-of-house associates, building confidence in wine knowledge, service techniques and food pairings.
- Maintain accurate wine inventory and ensure all cellar and storage areas meet the highest standards of organisation, preservation and compliance.
Requirements
- You are a certified Sommelier, with WSET Level 2 or 3, CMS Advanced, or an equivalent qualification preferred.
- You bring strong wine knowledge and can translate your expertise into warm, engaging and accessible conversations with guests.
- You have a genuine passion for hospitality and creating personalised experiences through thoughtful recommendations and storytelling.
- You can confidently adapt your approach to different guests, from seasoned wine enthusiasts to those beginning to explore wine.
- You have a strong understanding of wine service, pairing principles, cellar management, storage and preservation.
- You enjoy sharing your expertise and inspiring others, helping build wine knowledge and confidence across the front-of-house team.
Skills
- Wine knowledge
- Guest relations
- Storytelling
- Wine service
- Pairing principles
- Cellar management
- Inventory management
- Training and development
Location
- London
- United Kingdom
Work Type
- Full-time
- Permanent
Education Level
- WSET Level 2 or 3
- CMS Advanced
- Equivalent qualification
Benefits
- 12 complimentary room nights across The Rosewood Hotel portfolio
- Friends & family rates available
- Discounts on Food & Beverage
- Flexible benefits app and monthly allowance
- Give days - A paid volunteering day of leave annually
- Up to 16 weeks paid parental leave
- Birthday day off - A paid day of leave for your birthday
- Developmental & social calendars
- Life insurance
- Enhanced sick pay policy
About the Company
- Rosewood Hotel Group is driven to create a future where people and place enrich one another.
- We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
- We curate extraordinary moments and honor the soul of every place along our journey.
- Rosewood Hotels & Resorts®, in partnership with renowned real estate developer Qatari Diar, has opened the brand’s second London property, The Chancery Rosewood.
- The hotel brings Rosewood Hotels & Resorts’ signature A Sense of Place® philosophy to life, drawing on the local sensibilities of the destination to shape the guest experience.
- The hotel showcases architecture restoration by British architect Sir David Chipperfield of David Chipperfield Architects and interiors by French architect Joseph Dirand.
Equal Opportunity
- At Rosewood Hotel Group, your voice is heard and valued.
- We encourage associates to be themselves, not fit into a fixed culture.
- Our philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.
- We are committed to building and nurturing genuine, long-lasting relationships.
- Our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.