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About the Role
The Enrollment Clerk is responsible for registering maintenance orders and separation agreements, establishing payment schedules, and maintaining the Maintenance Enforcement Program database. The role also involves acting as a referral source, responding to inquiries, and processing correspondence.
Responsibilities
- Registration of maintenance orders and separation agreements
- Establishment of payment schedules for each case
- Updating and maintaining the Maintenance Enforcement Program database
- Extrapolation of information from source documents
- Ensuring the integrity of information contained in the database
- Acting as a referral source to the Program client group
- Responding to general enquiries
- Providing assistance as needed
- Processing correspondence
Requirements
- Four years of related experience in an office environment with alphanumeric data entry, or an equivalent combination of training and experience
- Experience and competency in an automated environment
- Ability to calculate various types of payment schedules
- Ability to prioritize and manage a demanding and diverse workload
- Ability to meet deadlines
- Ability to work under pressure
- Solid organizational skills
- Solid time-management skills
- Solid interpersonal skills
- Ability to use sound judgment
- Ability to exercise discretion
- Employment screening consistent with Canada Revenue Agency’s security requirements for roles that access CRA data under a data-sharing agreement
- Completion of a Criminal Record Check
- Completion of a Financial Credit Check
Skills
- Alphanumeric data entry
- Automated environment competency
- Calculation of payment schedules
- Prioritization
- Workload management
- Meeting deadlines
- Working under pressure
- Organizational skills
- Time-management skills
- Interpersonal skills
- Sound judgment
- Discretion
- Interpretation of Court orders (asset)
- Knowledge of legal documents, forms, procedures, and terminology (asset)
Location
- SYDNEY
Work Type
- Permanent
- Office environment
Experience Level
- Four years related experience
Salary/Compensations
- $1,848.39 - $2,068.11 Bi-Weekly
Benefits
- Defined Benefit Pension Plan
- Health Insurance
- Dental Insurance
- Life Insurance
- General illness coverage
- Short Term Disability
- Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career Development
- Career guidance, tools, resources, and ongoing training
- Engaging workplace
- Countless Career Paths
About the Company
- The Justice Supports and Services Division of the Department of Justice consists of three programs: the Maintenance Enforcement Program, the NS Restorative Justice Program, and Victim Services.
- The Maintenance Enforcement Program (MEP) is a free service of the Nova Scotia Department of Justice that helps facilitate the payment of court-ordered child and spousal support.
- The MEP operates under the laws set out in the Maintenance Enforcement Act.
- Benefits of enrolling in the MEP include: accurate record of payments, protection of personal information, acting as a buffer between payors and recipients, working with MEPs in other provinces, and enforcement action for non-payment.
Equal Opportunity
- Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.
- The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented.
- We are committed to providing an inclusive and accessible recruitment process.
- Candidates may request accommodations based on any grounds protected by the Human Rights Act.