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About the Role
The Cloud Engineer operates, supports, and troubleshoots enterprise Microsoft Azure and hybrid infrastructure environments, delivering secure, scalable, and reliable cloud operations for DXC clients. The role involves Azure cloud operations, Infrastructure as Code and CI/CD automation, networking and security governance, monitoring and resilience, and supporting Linux/Windows Server / VMware hybrid estates within ITIL-aligned service delivery. Senior-level engineers will act as an escalation point for complex incidents, drive continuous improvement, and mentor other engineers.
Responsibilities
- Operate, support, and troubleshoot production on-premise/Azure environments across compute, storage, networking, identity (Entra ID), and PaaS services.
- Execute service requests and changes within defined scope and SLAs.
- Manage SSL/TLS certificates, custom domains, and certificate renewals/rotations; automate the certificate lifecycle using Key Vault.
- Manage app registrations, service principals, and secret/certificate expiry.
- Troubleshoot connectivity across VNets, peering, NSGs, UDRs, Azure Firewall, Private Endpoints, Private DNS zones, and VPN/ExpressRoute.
- Maintain security and governance controls and remediate Microsoft Defender for Cloud recommendations.
- Support customer, government, compliance, and audit requirements.
- Implement and maintain Infrastructure as Code and CI/CD deployments using Azure DevOps and Terraform/Bicep/ARM; remediate configuration drift.
- Automate operational tasks using PowerShell, Azure CLI, Python, or Bash, together with Azure Automation, Logic Apps, and Azure Functions.
- Follow good Git practice — branching, pull requests, and code reviews; use AI-assisted tools responsibly.
- Enhance and tune monitoring/alerting with Azure Monitor, Log Analytics, Application Insights, alert rules, and action groups; write KQL for investigation and reporting.
- Perform root-cause analysis and problem management, addressing root causes through code and configuration improvements.
- Support backup, restore, and disaster-recovery testing; manage patching/compliance via Azure Update Manager and Azure Arc.
- Maintain cost hygiene — act on Azure Advisor recommendations and cost anomalies, clean up orphaned resources, and enforce tagging standards.
- Work within ITIL-aligned incident, problem, and change management processes, meeting service levels; participate in the on-call roster and after-hours work where required.
- Maintain accurate technical documentation, runbooks, operational procedures, and knowledge articles.
- Support Windows Server builds/patching/troubleshooting, Active Directory, DNS, and hybrid identity.
- Administer and troubleshoot VMware vSphere, ESXi, and vCenter where required within hybrid environments; contribute to workload migration, DR, and Business Continuity.
Requirements
- Eligible to meet UK Government and contractual personnel security requirements, including applicable residency requirements.
- Right to work in the United Kingdom.
- Some roles may be subject to nationality requirements.
- Hands-on enterprise Microsoft Azure operations (AZ-104 level), including Entra ID, RBAC, and access management.
- Azure networking and application delivery — VNets, NSGs, Private Endpoints/DNS, plus Front Door, Application Gateway, WAF, or API Management.
- Scripting and automation — PowerShell and Azure CLI, plus Python or Bash.
- Infrastructure as Code and DevOps — Terraform or Bicep/ARM, Azure DevOps pipelines, and Git.
- Monitoring — Azure Monitor, Log Analytics, Application Insights, and KQL.
- Windows Server and VMware vSphere/ESXi/vCenter administration; production support within ITIL incident/problem/change processes, including on-call.
- Must have DV clearance.
- Containers — Docker and Azure Kubernetes Service (AKS).
- GitHub Actions and GitHub Copilot.
- Security operations — Microsoft Defender for Cloud and Microsoft Sentinel.
- Hybrid — Azure Arc, Active Directory; integration services — Logic Apps, Service Bus, Event Grid.
- Public-sector / government environment experience (e.g. NZISM or similar frameworks).
- Strong ownership and accountability — calm and methodical during major incidents.
- Clear written and verbal communication with both technical and non-technical stakeholders.
- An automation-first, continuous-improvement mindset, with a habit of documenting and sharing knowledge.
- Willingness to coach and support other engineers.
Skills
- Microsoft Azure
- Hybrid infrastructure
- Infrastructure as Code
- CI/CD automation
- Networking
- Security governance
- Monitoring
- Resilience
- Linux Server
- Windows Server
- VMware
- ITIL
- Entra ID
- PaaS services
- VM/VMSS
- App Service
- Azure Functions
- API Management
- Azure SQL
- Storage
- Key Vault
- SSL/TLS certificates
- VNets
- NSGs
- UDRs
- Azure Firewall
- Private Endpoints
- Private DNS zones
- VPN/ExpressRoute
- RBAC
- PIM
- Managed identities
- Azure Policy
- Microsoft Defender for Cloud
- Azure DevOps
- Terraform
- Bicep
- ARM
- PowerShell
- Azure CLI
- Python
- Bash
- Azure Automation
- Logic Apps
- Git
- GitHub Copilot
- Azure Monitor
- Log Analytics
- Application Insights
- KQL
- Azure Backup
- Azure Site Recovery
- Azure Update Manager
- Azure Arc
- Azure Advisor
- Windows Server administration
- Active Directory
- DNS
- Entra Connect
- Cloud Sync
- VMware vSphere
- ESXi
- vCenter
- Docker
- Azure Kubernetes Service (AKS)
- GitHub Actions
- Microsoft Sentinel
- Service Bus
- Event Grid
- NZISM
Location
- On-site
Work Type
- On-site
- Full-time
Experience Level
- Senior-level
- Enterprise
Education Level
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.
- Microsoft Certified: Azure Administrator Associate (AZ-104), or equivalent hands-on experience.
- Desirable: AZ-500 (Security), AZ-700 (Network), AZ-400 (DevOps Expert), HashiCorp Terraform Associate, or ITIL 4 Foundation.
About the Company
- At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
- Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.