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About the Role
Supports the daily execution of grab-and-go food operations by maintaining product availability, freshness, and presentation to enhance the traveler experience at John F. Kennedy International Airport Terminal 8.
Responsibilities
- Stocks and rotates grab-and-go products according to freshness and presentation standards
- Monitors inventory levels and communicates replenishment needs to management
- Receives and verifies deliveries, ensuring accuracy and proper storage
- Tracks expiration dates and removes outdated or non-compliant items
- Maintains clean, organized, and visually appealing displays
- Provides exceptional customer service by assisting customers with questions, recommendations, and product information
- Completes daily temperature checks, waste logs, and inventory reports
- Supports product launches, seasonal changes, and promotional displays
- Collaborates with Culinary and Operations teams, as well as vendors, to guarantee timely restocking
- Follows food safety, sanitation, and airport security guidelines
Requirements
- Requires 4 years of operations experience engaged in delivering merchandising and customer service programs
- Requires food safety certification (ServSafe or equivalent)
- Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices
- Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures
- Knowledge of inventory control and stock rotation; proficient in inventory and stock management systems
- Basic financial and P&L awareness (labor, waste, shrink)
- Able to review sales, waste, and inventory data to identify improvement opportunities
- Direct and proactive communicator who provides exceptional customer service
- Business acumen with operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals
- Demonstrated history of understanding the needs of F&B and retail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances
- Demonstrated history of creating and maintaining positive work environments
Skills
- Inventory control
- Stock rotation
- Inventory and stock management systems
- Financial and P&L awareness
- Sales data analysis
- Waste data analysis
- Inventory data analysis
- Customer service
- Business acumen
- Operations mindset
- Merchandising
- Communication
Location
- John F. Kennedy International Airport Terminal 8
Work Type
- Full-time
Experience Level
- 4 years of operations experience
- Bachelor's degree counts for 2 years
Education Level
- Bachelor's degree
Salary/Compensations
- $24.58 to $27.65
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- 401(k) retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
About the Company
- Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations.
Equal Opportunity
- The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).