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About the Role

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. This role provides technical, clinical, educational, and sales support to ensure the safe adoption and growth of Medtronic Aortic technology, working closely with physicians and sales teams to drive procedural and practice success.

Responsibilities

Provide case planning, sizing, and procedural support to Aortic implant centers.
Deliver training and clinical education to physicians, hospital staff, and Medtronic teams.
Partner with territory sales teams to execute business plans and achieve sales objectives.
Provide expert clinical and technical support for Aortic procedures, including case planning, device sizing, CT reconstruction analysis, imaging interpretation, and procedural guidance.
Educate physicians, implanting teams, fellows, residents, hospital staff, and new Medtronic employees on procedural best practices, device suitability, and the safe, effective use of Medtronic Aortic technologies.
Lead hands-on training initiatives, simulations, in-services, and procedural troubleshooting activities.
Leverage deep expertise in Aortic therapies, clinical evidence, competitive technologies, and market trends.
Partner with sales leadership and cross-functional teams to execute territory business plans, strengthen customer relationships, drive account growth, and achieve business objectives.
Deliver exceptional customer service by proactively addressing customer needs, resolving issues, and promoting best practices.
Manage inventory, quality, compliance, training documentation, and complaint reporting processes.
Travel extensively throughout the territory, including overnight travel up to 50-75%.
Operate effectively in demanding clinical settings requiring the use of computers and CT reconstruction software, independent mobility, the ability to lift up to 20 pounds, and extended periods of computer-based work.
Maintain safety and readiness in environments with exposure to radiation, bloodborne pathogens, and infectious diseases.
Perform other duties as assigned.

Requirements

Must reside within the assigned territory (Syracuse, NY).
Able to travel to multiple customer accounts throughout the region up to 50% of the time.
Possess a valid driver's license and active insurance.
Must have a driving record that meets company standards.
Ability to work and/or travel outside of normal business hours, including evening and weekend on-call support.
Bring progressive clinical or healthcare sales experience, including significant vascular industry expertise.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. work authorization is required for this role.

Skills

Technical support
Clinical support
Educational support
Sales support
Case planning
Device sizing
CT reconstruction analysis
Imaging interpretation
Procedural guidance
Vascular industry expertise
Cardiac and vascular anatomy, physiology, and pathology
Product market advantage communication
Business to Business Sales
Teaching and educating medical personnel
Computer and CT reconstruction software operation
Independent mobility
Lifting up to 20 pounds
Extended periods of computer-based work
Radiation safety
Bloodborne pathogens awareness
Infectious diseases awareness

Location

Syracuse, NY

Work Type

Full-time
Onsite
Hybrid

Experience Level

High school diploma (11+ years' experience)
Associate degree (9+ years' experience)
Bachelor's degree (7+ years' experience)

Education Level

High school diploma
Associate degree
Bachelor's degree in business, engineering, nursing, or the sciences

Salary/Compensations

$100,000.00 - $105,000.00
Eligible for Sales Incentive Plan (SIP)

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Paid sick time (for temporary employees as required by law)

About the Company

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Equal Opportunity

Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.