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About the Role

This position is responsible for coordinating and supporting the Sourcing Team through all stages of the procurement process, including contract management of existing contracts. The role supports Member customer service, supplier relations, and issue resolution, and requires proficiency in MMC Procurement Systems and e-tendering sites.

Responsibilities

Coordinate and support the procurement process.
Liaise with Members on initiatives, contract issues, committee action items, and strategic sourcing inquiries.
Participate in initiative process and supplier meetings.
Develop and manage documentation for assigned initiatives, including NDAs, COIs, and other procurement documents.
Schedule proponent meetings and webinars.
Schedule strategic working group/clinical expert group meetings.
Assist in addressing member inquiries regarding scoring, evaluation, and validations of sourcing events.
Provide contract information and initiative expertise to other departments.
Maintain systems with up-to-date information on initiative milestones.
Ensure the bid process adheres to existing policies and procedures.
Develop Request for Quotation, Request for Proposal, and Request for Information documents.
Post RFx on electronic tendering portals.
Act as a RFx Bid Administrator and provide bid analysis/evaluations with award recommendations.
Conduct systems and reports maintenance, training, and troubleshooting.
Collaborate with sourcing leads to update procurement system comments.
Prepare and maintain auditable working contract files and documentation for execution in the contracts system.
Maintain and update the contract management system for all contracts and amendments.
Reply to proponent questions in collaboration with the sourcing lead.
Assist and/or prepare load sheets for internal stakeholders.
Create contracts in the ERP system.
Provide local contract management issue support during the term of an agreement.
Provide input on other contract management activities, such as New Technology/Product requests, Budgetary Quotes, and Trial Evaluation Agreements.
Manage contract landscape and proactively meet with end users to review upcoming contract expiries.
Administer transactions for major supply and service agreements and equipment, monitoring compliance with terms and conditions.
Review material specifications with customer groups and communicate with suppliers to acquire the best value.
Develop and maintain strong customer relationships.
Track and report cost savings.
Lead and coordinate project activities as required.
Support Contract Management, Member customer service, supplier relations, and issue resolution.
Manage ongoing contracts, including product/Member additions, issue resolution, and pricing changes.
Interface with Members to answer contract-related questions and provide customer service.
Review and verify product and service requests from customers.
Gather and analyze supplier data to determine the viability of new suppliers.
Advise customers of marketplace information.
Distribute pertinent information and literature to customers.
Provide timely communication of project status to internal and external customers.
Escalate issues to the Sourcing Lead or Sr. Manager as appropriate.
Contribute and assist team members when needed.
Pursue continuous learning.
Assist with new staff training and orientation.
Perform other duties and tasks as assigned.

Requirements

Post-secondary degree or diploma.
1 to 2 years of experience in a purchasing/sourcing environment.
Knowledge of suppliers and experience dealing with people at different professional levels.
Excellent interpersonal skills with a high concentration on Customer Service.
Attention to detail and high level of accuracy.
Adaptability with a desire to learn.
Proven organizational and time management skills.
Demonstrated follow-up abilities.
Results-oriented.
Self-starter, highly motivated, works well without constant supervision.
Ability to organize, control, and coordinate various activities in a fast-paced, ever-changing environment.
Knowledge/experience in materials provisioning.
Understanding of business and legal issues.
Ability to travel to Mohawk Medbuy offices if required.
Proof of full COVID-19 vaccination is required as a condition of employment.

Skills

Proficiency in all aspects of MS Office platforms.
Proficiency in Electronic Tendering systems.
Proficient written and oral communication skills.
Proficiency in MMC Procurement Systems (Microsoft Business Central).
Proficiency in e-tendering sites (Bonfire, Biddingo).
Ability to execute basic procurement requests, such as obtaining vendor quotes under Domestic Procurement Thresholds.
Ability to execute Limited Tenders and/or contract extensions.
Interpersonal skills.
Customer Service skills.
Organizational skills.
Time management skills.
Follow-up abilities.
Ability to work independently.
Ability to organize, control, and coordinate activities.
Knowledge of materials provisioning.
Understanding of business and legal issues.
Three (3) to five (5) years’ experience in a purchasing/sourcing environment (Preferred).
Health care experience (Preferred).
CSCMP, CPIM, CPPO or CPPB designation (Preferred).
Good understanding of the P2P, supply chain and related ERP processes (Preferred).
Previous experience with Contract Lifecycle Management Software (Preferred).
Contract development and negotiation experience (Preferred).
Broader Public Sector and Ontario Public Service Procurement Directives RFx experience (Preferred).

Location

Burlington, ON

Work Type

Full-time
Hybrid

Experience Level

1 to 2 years’ experience in a purchasing/sourcing environment
Three (3) to five (5) years’ experience in a purchasing/sourcing environment (Preferred)

Education Level

Post secondary degree or diploma

Salary/Compensations

$53,736 - $62,980

Benefits

Comprehensive benefits package
Healthcare of Ontario Pension Plan (HOOPP)

About the Company

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization supporting hundreds of health care providers across Canada, child welfare agencies, and other public sector organizations.
MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment), and nutrition solutions.
Other services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts payable.
MMC has an emerging focus on sustainability and reconciliation with Indigenous Peoples, supporting the creation of a resilient value chain incorporating environmental, social, and governance best practices.
The organization has offices in Burlington, ON, Toronto, Thunder Bay, Kingston, Brantford, London, and Chatham, and a distribution centre in Oakville.

Equal Opportunity

At MMC, people remain at the center of our hiring process. We may use artificial intelligence (AI) tools to support certain aspects of recruitment, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are designed to assist our recruitment team and do not replace human judgment or decision-making. Every candidate is reviewed and evaluated by qualified individuals, and all hiring decisions involve meaningful human oversight. We take steps to help ensure our use of AI is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
If contacted for an interview, please inform us should any accommodation be required.
Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).