Associate, Service | April 2027 Start at GLG | Austin, TX, US | Rezi

Associate, Service | April 2027 Start at GLG

Associate, Service | April 2027 Start

GLG · Austin, TX, US

Yesterday

Associate, Service | April 2027 Start

GLG · Austin, TX, US

2 days ago
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About the Role

Associates are the engine driving GLG's Insight Network, connecting leading professionals with the insight they need. This role involves fast-paced communication, acting as thought partners with top financial services firms, consultancies, and corporations. Associates should possess natural curiosity, strong critical thinking skills, and a competitive spirit. Through robust onboarding and training, you will develop skills in project delivery, client relationship-building, and expert engagement, quickly owning the project lifecycle and client interactions with ongoing coaching.

Responsibilities

  • Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions.
  • Own client projects from start to finish, including scoping, expert recruitment, and delivering high-quality outcomes.
  • Collaborate with colleagues and stakeholders to leverage GLG’s product suite for commercial growth and client retention.
  • Uphold GLG’s compliance framework and company values.

Requirements

  • Bachelor's degree or higher.
  • 0-3 years of work experience in client-facing, sales, or account management roles.
  • Demonstrated critical thinking and creative problem-solving skills.
  • Excellent communication and interpersonal skills, including comfort with phone-based outreach.
  • Ability to work independently and collaboratively in a fast-paced, ever-changing environment.
  • Receptive to close coaching and feedback.
  • Ability to multitask and prioritize effectively with attention to detail.
  • Hustle and tenacity to go above and beyond for clients.
  • Appreciation for data and understanding numbers.
  • Willingness to work flexible and extended hours based on client needs.

Skills

  • Client service
  • Communication
  • Negotiation
  • Critical thinking
  • Project management
  • Account management
  • Commercial skills
  • Phone-based outreach

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 0-3 years

Education Level

  • Bachelor's degree

Salary/Compensations

  • $76,000+

Benefits

  • Comprehensive medical, dental and vision coverage effective on first day.
  • Flexible paid time off with no pre-determined limits on vacation time.
  • 10 company holidays.
  • 401(k) and Roth 401(k) plans with an employer match.
  • Tuition reimbursement program for eligible courses.
  • Paid parental leave, adoption and surrogacy reimbursement.
  • Free wellbeing support with the Calm app, Maven and EAP.
  • Free long-term therapy & counselling assistance through Pathways.

About the Company

  • GLG is the world’s leading platform for trusted human expertise.
  • We connect global decision-makers with authoritative voices to answer critical business questions.
  • We operate at the intersection of industries and global markets, helping clients navigate high-stakes challenges.
  • We are a global team of pragmatic problem-solvers driven by intellectual curiosity and a bias toward action.

Equal Opportunity

  • GLG is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.