Digital Strategy Lead, Accelerated Growth, Google Customer Solutions (Japanese, English)
Google · JP
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About the Role
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. As a Digital Strategy Lead within Accelerated Growth Team (AGT), you will identify and grow customer prospects within a segment of the Google Customer Solutions ecosystem, to set them up for growth on our platforms. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs).
Responsibilities
- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Drive customer growth by delivering an outstanding customer sales experience and achieving customer business/marketing objectives.
- Own the full cycle business process by driving customer outreach, sales pitches, solution implementation, and performance evaluation.
- Engage, support, and build relationships with customers.
- Partner closely with the internal Account Manager team to pitch and accelerate business growth.
Requirements
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in account management, sales, or marketing.
- Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers.
- Ability to communicate in Japanese and English fluently to engage with external and internal local stakeholders in Japan.
Skills
- Media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.)
- Managing multiple accounts simultaneously
- Sales in a technology, advertising, media sales, or internet environment
- Google Ads and YouTube account management
- Managing advertising or media campaigns
- Problem-solving
- Thinking skills
Experience Level
- 5 years of experience
Education Level
- Bachelor's degree
About the Company
- Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.