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About the Role
GLG is seeking Healthcare Associates to provide best-in-class client service in a performance-driven, merit-based, and team-oriented environment. Associates are key to GLG's Insight Network, connecting leading professionals with the expertise they need. The role involves fast-paced communication, acting as thought partners with top firms, and developing skills in project delivery, client relationship-building, and expert engagement.
Responsibilities
- Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions.
- Own client projects from start to finish, including scoping, expert search/recruitment, and delivering high-quality outcomes.
- Collaborate with colleagues and stakeholders to leverage GLG's product suite for commercial outcomes, revenue growth, and account retention.
- Uphold GLG's compliance framework and company values.
Requirements
- Bachelor's degree or higher.
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively in a fast-paced, ever-changing environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively with attention to detail.
- Hustle and tenacity to go above and beyond for clients.
- Appreciation for data and understanding numbers.
- Willingness to work flexible and extended hours based on client needs.
Skills
- Client service
- Communication
- Negotiation
- Critical thinking
- Project management
- Account management
- Commercial skills
- Phone-based outreach
Location
- Onsite
Work Type
- Full-time
Experience Level
- 0-3 years
Education Level
- Bachelor's degree
Salary/Compensations
- $76,000+
Benefits
- Comprehensive medical, dental and vision coverage effective on your first day of employment.
- Flexible paid time off with no pre-determined limits on vacation time.
- 10 company holidays.
- 401(k) and Roth 401(k) plans with an employer match.
- Tuition reimbursement program for eligible courses.
- Paid parental leave, adoption and surrogacy reimbursement.
- Free wellbeing support with the Calm app, Maven and EAP.
- Free long-term therapy & counselling assistance through Pathways.
- Other work perks and benefits available based on final job location.
About the Company
- GLG is the world’s leading platform for trusted human expertise, connecting global decision-makers with authoritative voices to answer critical questions.
- At GLG, you are an extension of our clients' core teams, working at the intersection of industries and global markets.
- We are a global team of pragmatic problem-solvers driven by intellectual curiosity and a bias toward action.
Equal Opportunity
- Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.