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About the Role
The Testing Specialist provides HIV and STI testing, prevention education, harm reduction services, referrals, and linkage to care within clinic, outreach, and mobile testing settings. The position engages communities to increase access to HIV/STI prevention, testing, and related services while providing respectful, culturally responsive, and patient-centered support.
Responsibilities
- Provide culturally competent, anonymous and confidential HIV and STI testing, sexual health assessments, point-of-care results, and related testing services
- Provide HIV/STI prevention education, counseling, and harm reduction services related to sexual health and wellness, substance use, testing, treatment, and prevention
- Assess patient needs for medical and support services, provide referrals and linkages to appropriate care and community resources, and conduct required follow-up activities
- Participate in clinic-based, mobile, and community testing and outreach activities to engage populations of focus and connect individuals to HIV/STI prevention, testing, and related services
- Provide reception, laboratory, condom distribution, and other operational coverage necessary to support testing and outreach services
- Complete required patient documentation, data entry, and program reporting accurately and within established timelines
- Follow infection control measures and universal precautions to maintain safe testing, outreach, and program operations
- Maintain professional, respectful, and patient-centered communication and collaborate effectively with patients, team members, other departments, community partners, and venues
- Assist with maintaining testing, educational, harm reduction, and other supplies necessary for clinic and outreach operations
- Participate in required training and maintain competency in HIV/STI testing, counseling, mobile testing vehicle operation, infection control, and other assigned program functions
- Perform related duties and fulfill responsibilities as required
Requirements
- High School Diploma, GED, or other equivalent certification required
- Basic Life Support (BLS) certification required (must be obtained prior to the first day of employment)
- Valid Texas Driver’s License
- Phlebotomy certification required (may be completed within first month of hire)
- Completion of Foundations of Counseling and Testing (may be completed within first 3 months of hire)
- Complete required mobile testing vehicle training and maintain competency in the safe operation, setup, and use of the mobile testing vehicle for testing and outreach activities
- Demonstrated experience through employment, volunteer service, internships, student organizations, or other relevant activities involving HIV/STI prevention, sexual health education, public health, community outreach, or related health and human services
- Six (6) months of work or volunteer experience with marginalized communities, such as LGBTQIA+ and communities of color
Skills
- Proficiency with basic computer applications, including Microsoft Outlook, Teams, Word, and Excel
- Ability to maintain timely and professional communication with supervisors, team members, and other departments through organizational communication platforms, including Microsoft Teams and Outlook
- Knowledge of confidentiality requirements and the ability to maintain patient and organizational information in accordance with HIPAA and organizational standards
- Strong verbal, written, interpersonal, and customer service communication skills
- Ability to communicate and work effectively, respectfully, and with cultural responsiveness across diverse populations, backgrounds, roles, and socioeconomic circumstances
- Ability to exercise diplomacy, tact, and sound judgment when navigating sensitive situations, conflict, or individuals experiencing distress
- Ability to effectively prioritize and manage multiple responsibilities, meet established deadlines, and maintain attention to detail with minimal supervision
- Ability to collaborate effectively with employees across departments and with external community partners and organizations
- Available 40 hours a week, with flexibility to work some evenings and weekends, dependent on clinic needs and/or schedule
- Ability to safely operate organizational vehicles as required for assigned duties
Location
- Austin
- San Antonio
- Dallas
- Virtual care services available to all residents across Texas
Work Type
- Full-time
- Non-exempt
- In-person
Experience Level
- Six (6) months of work or volunteer experience with marginalized communities, such as LGBTQIA+ and communities of color
- One (1) year of experience working within a human service field (two (2) years of part-time work/volunteer experience may be considered in lieu of one (1) year of experience)
Education Level
- High School Diploma, GED, or other equivalent certification
- Bachelor’s degree in a social science or public health discipline (two-year degree with licensure and/or four years of relevant work experience will be considered in lieu of a bachelor’s degree)
Salary/Compensations
- Starting hourly rate of $22.93
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403b)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Holidays)
- Short-Term & Long-Term Disability
- Training & Development
- Parental Leave
- Longevity Pay
About the Company
- Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV.
- Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas.
- Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state.
- Read more about THA here: http://texashealthaction.org.
Equal Opportunity
- Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.