Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Program Administrative Specialist role.

Rezi rewrites your resume against Community Service Society of New York's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Program Administrative Specialist posting at Community Service Society of New York — free, in seconds.

About the Role

The Community Service Society (CSS) seeks to hire a Program Administrative Specialist to provide high-quality consumer assistance through the CHAMP Helpline to clients with mental health conditions or substance use disorder, their family members, and health care providers, helping them navigate the difficulties they may face in accessing care.

Responsibilities

Provide administrative support for the day-to-day functioning of CHAMP.
Maintain a thorough working knowledge of all CHAMP activities and functions.
Assist with the planning and execution of program trainings, meetings, materials, contact lists, purchasing, and document production.
Maintain and update advocate resources.
Conduct limited intake for calls when case handlers are otherwise busy.
Provide support to case handlers with outreach to providers.
Assimilate and communicate information about consumer rights in the health care system, when appropriate.

Requirements

Bachelor’s degree required.
Bi-lingual or fluent in Spanish preferred.
Excellent communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications.
Demonstrated administrative and organizational skills required.
Experience working in nonprofit, mission-driven, or public policy agencies strongly preferred.
Experience with event planning is preferred.
Ability to work independently and manage time well to meet deadlines.
Experience working with people with substance use disorders and/or mental health conditions preferred.
Excellent customer service and telephone communication skills.
Ability to project patience, competence, and care for other people’s welfare through oral and written communications.
Office work that requires sitting, use of a computer, answering phone calls, etc.

Skills

Communication skills
Typing
Writing
Note-taking
Administrative skills
Organizational skills
Event planning
Customer service
Telephone communication

Location

New York

Work Type

Full-time

Experience Level

Entry-level

Education Level

Bachelor's degree

Salary/Compensations

$66,483.00

Benefits

Comprehensive medical coverage provided by 1199
Dental coverage provided by 1199
Vision coverage provided by 1199
403b retirement savings plan
Defined benefit retirement plan
Commuter benefit plan
Employee Assistance Program (EAP)
Robust paid time off policy

About the Company

The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 185 years.
CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care.
CSS also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers.

Equal Opportunity

CSS is an Equal Employment Opportunity/Affirmative Action employer.
We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law.
CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.