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About the Role
Manage and maintain the NRTL Product Safety Program in coordination with the Certification Director within the global Bureau Veritas network. Responsible for the management of all aspects of the certification programs for NRTL - Product Safety, including team operations, quality system maintenance, and monitoring compliance with program rules.
Responsibilities
- Develop Business Plans for Maintaining, Expanding, and Improving the program
- Participate in Financial and Budget review and planning
- Develop and Report on KPIs
- Maintain relationships with Stakeholders, Scheme Owners, Accreditation Bodies and SDOs
- Development, maintenance, and improvement of NRTL - Product Safety Certification Programs
- Serve as the Principle contact for NRTL Certification Program with accreditors and governing bodies
- Ensure compliance with the certification program rules
- Conduct external laboratory certification audits as directed by programs
- Monitor and develop programs at external labs
- Manage certification and withdrawal of clients within the program
- Perform certification reviews and decisions on projects involving a variety of product safety standards
- Direct staff for coordination of factory inspections and surveillance activities worldwide
- Oversee training and inspection witnessing for factory inspectors worldwide
- Approve and review inspection and surveillance reports
- Manage certification and withdrawal of factories within the program
- Direct staff for coordination of market sampling
- Survey internal and external customers to evaluate and improve the certification program and overall client services
- Assist in resolution of client complaints
- Promote certification internally and externally to increase business
- Provide internal and external program training, hold informational seminars, and attend industry conferences
- Negotiate supplier agreements regarding surveillance and other certification activities
- Negotiate pricing and partner agreements with outside test laboratories
- Stay current with regulations, accreditations, certifications, and registrations pertaining to the Certification Department
- Create and maintain certification and surveillance price lists
- Create and maintain local standard operating procedures for all certification programs
- Support certification audits by accreditors and implement corrective actions for deficiencies
- Provide support to laboratories regarding projects intended for certification
- Provide support to Sales regarding customers needing certification services
- Manage and maintain all policies and procedures pertaining to independence and ownership conflict of interest
- Create and maintain certification-related trademarks and registrations
Requirements
- Minimum of a BS technical degree, preferably in Electrical Engineering or an equivalent combination of education and experience
- Ten (10) years of progressive experience in the testing or certification of electrical products
- Demonstrated experience leading a diverse group of people
- Demonstrated experience in dealing directly with customers and auditors
- 3+ years in hazardous location testing, evaluation, and certification (ATEX, IECEx, NEC Article 500/505 standards)
- Demonstrated expertise in hazardous location project reviews, including risk assessment and compliance validation
- Familiarity with industry standards (NFPA 70, IEC 60079 series) and regulatory frameworks
Skills
- Technical aptitude
- Ability to quickly assimilate and assess new information and develop plans
- Familiarity of Quality Assurance concepts, processes, and systems
- Demonstrated ability to implement Quality Assurance concepts
- Client interaction skills
- Problem solving skills
- Ability to organize and prioritize daily activities and workload
- Effective oral and written communications skills
- Ability to deliver presentations to in-house and client/vendor audiences
- Ability to work well with peers
- Highly developed organizational and interpersonal skills
- Ability to interpret regulations and standards
- Strong training and presentation skills
- Strong computer skills
- Familiarity with laboratory instrumentation and equipment pertaining to Certification evaluations
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Manager
- 10+ years progressive experience
- 3+ years in hazardous location testing
Education Level
- BS technical degree
- Equivalent combination of education and experience
Salary/Compensations
- $135k - $140k annually
About the Company
- Manage and maintain the NRTL Product Safety Program in coordination with Certification Director within the global Bureau Veritas network.