Director of Product, AI Decision Platform at CCC Intelligent Solutions | Chicago, IL, US | Rezi

Director of Product, AI Decision Platform at CCC Intelligent Solutions

Director of Product, AI Decision Platform

CCC Intelligent Solutions · Chicago, IL, US

2 days ago

Director of Product, AI Decision Platform

CCC Intelligent Solutions · Chicago, IL, US

3 days ago
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About the Role

We are building an AI-native decision platform for bodily injury claims and are hiring a Director of Product to design it. As the platform's first product lead, you will co-own the product in partnership with the VP of Product & Engineering, defining what gets built, why it matters, and when it ships. You will shape the core architecture, decision handling, standards for correctness, and the boundary between software and human judgment.

Responsibilities

  • Own the strategy, roadmap, and commercial success of a key product area from inception through market validation
  • Build and ship AI-first products that guide and augment human decision-making in auto casualty claims
  • Work directly with senior executives at major insurance carriers to uncover problems, test product visions, and drive business outcomes
  • Architect complex decision-making frameworks that effectively balance AI capabilities, automated logic, and human oversight
  • Translate deep domain expertise including complex client workflows, regulatory guidelines, and clinical constraints, into precise, scalable engineering requirements
  • Establish rigorous evaluation standards and monitoring systems to ensure accuracy, explainability, and auditability across all system outputs
  • Rapidly prototype and validate concepts directly with key industry stakeholders to gather feedback and refine strategy prior to engineering handoff
  • Hire, mentor, and lead a growing product team, setting the foundational operating standards for product management in your area as the organization scales
  • Partner with customer success, sales, and product marketing to develop go-to-market strategy

Requirements

  • 8+ years of product management experience in enterprise software, with significant time owning a platform or core system used by many enterprise customers
  • Shipped at least one AI-driven product in production, including the evaluation and monitoring behind it
  • Deep experience in at least one complex, regulated vertical
  • Hands-on prototyping and technical contribution using AI coding tools
  • Track record of working directly with enterprise customers and senior stakeholders to shape product direction
  • Experience hiring, mentoring, or leading product managers
  • A video interview is required for this position.
  • Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise.

Skills

  • Systems design
  • Evaluation and correctness
  • Technical contribution
  • Trust by design
  • Enterprise customer depth
  • Team building

Experience Level

  • 8+ years of product management experience

Salary/Compensations

  • $157,417.86 - $240,000.00

Benefits

  • 401K Match
  • Paid time off
  • Annual Incentive Plan Performance Bonus
  • Comprehensive health insurance
  • Adoption Assistance
  • Tuition Reimbursement
  • Wellness Programs
  • Stock Purchase Plan options
  • Employee Resource Groups

About the Company

  • CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.
  • At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly.
  • We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.
  • Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
  • CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works.
  • Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection.
  • Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
  • At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work.
  • We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

Equal Opportunity

  • Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success.
  • If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.