Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this T-Mobile Retail Sales Associate MILLER PLACE | NY-25A role.
Rezi rewrites your resume against Arch Telecom's job description. Free.
Tailor your resume to this T-Mobile Retail Sales Associate MILLER PLACE | NY-25A role.
Rezi rewrites your resume against Arch Telecom's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the T-Mobile Retail Sales Associate MILLER PLACE | NY-25A posting at Arch Telecom — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the T-Mobile Retail Sales Associate MILLER PLACE | NY-25A posting at Arch Telecom — free, in seconds.
About the Role
As a Mobile Associate (MA), you will be a brand ambassador for T-Mobile and Arch Telecom, creating excitement around products and services. This learning role focuses on building customer service skills and product expertise to prepare for a promotion to Mobile Expert upon training completion. You will immerse yourself in meaningful customer connections, uncover needs, and educate customers on device and service solutions in a fast-paced, fun environment.
Responsibilities
- Learn and build proficiency in customer service while providing a best-in-class customer experience.
- Help customers by exploring individual needs and providing hands-on demonstrations of technology.
- Guide customers through their purchasing experience with thoughtful questions and informative answers.
- Approach service and sales needs with patience, honesty, and empathy.
- Become proficient in using digital tools to enhance interactions and onboarding.
- Demonstrate coverage, plans, and services to customers.
- Redefine wireless by inspecting, reviewing, and troubleshooting devices and accounts.
- Complete training on in-store experience, new skills, processes, systems, and reference resources.
- Partner with employees across channels to collectively own the customer experience and resolve issues.
- Successfully identify and handoff small business leads.
- Develop strong peer relationships and be accountable for company success.
- Provide first-class customer experience.
Requirements
- Be at least 18 years of age.
- Ability to stand for long periods of time.
- Ability to lift objects weighing up to 25lbs.
- Reliable transportation.
- 6 months of customer service and/or sales experience, Retail environment preferred.
Skills
- Customer service
- Sales
- Demonstrating technology
- Troubleshooting
- Communication
Location
- MILLER PLACE, NY
Work Type
- Full Time (40 hours)
- Part Time (20+ hours)
Experience Level
- Entry Level
Education Level
- High school degree or GED
Salary/Compensations
- $17.00 - $30.00 Hourly
Benefits
- Employee Stock Ownership Program (ESOP)
- Competitive hourly pay
- Uncapped commission earnings
- Automatic raises when reaching attainable milestones
- Exciting opportunities for career advancement
- A culture of care & excellence
- Discounted T-Mobile Wireless Plan
- Health Benefits for Full Time Employees
- Monthly sales incentive programs, contests, rewards
About the Company
- We’re a national T-Mobile Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S.
- Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology.
- As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
Equal Opportunity
- Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!