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About the Role
This function serves as on-site labor in the logistics area of the storeroom, focusing on receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service, and computer transaction entry. The position requires servicing client parts and inventory needs, including locating and delivering stock, receiving stock, issuing materials, and using systems to track inventory. This role involves frequent client contact and demands strong customer service capabilities.
Responsibilities
- Follow all site Safety and Security Procedures and perform all assignments and tasks in a safe manner.
- Report any unsafe or potentially unsafe working conditions to management immediately.
- Provide professional customer service to all internal and external customers.
- Report customer matters and/or concerns to supervisor promptly.
- Ensure compliance with established internal control procedures and SOPs.
- Unpack purchased material, verify product against packing slip and PO, and enter receiving and inventory information into the appropriate software system.
- Create new parts as needed.
- Issue materials to client as requested, including pulling, staging, and kitting material.
- Place received material into proper storage location, performing tagging, repacking, delivering, and special handling as necessary.
- Issue returns for unused material per SOP guidelines.
- Prepare material for return to vendor and prepare parts to be shipped out for repair, per SOPs.
- Perform cycle counts and report stock balance discrepancies to Manager and Buyer for resolution.
- Maintain inventory accuracy by count and location.
- Replace barcodes and process relocations in ERP system.
- Verify on-hand inventory quantities to accurately identify reorder needs on every item.
- Clean and organize the storeroom on a regular basis, including sweeping and scraping, maintaining minimum standards.
- Support corporate initiatives and assist with any special projects assignments.
- Perform other duties as assigned.
Requirements
- High School Diploma or Equivalent Preferred
- Strong interpersonal and phone skills
- Basic computer proficiency/literacy skills – Windows, Microsoft Office Suite, Inventory Management Systems
- Ability to learn and demonstrate proficiency in part identification
- Excellent customer service skills
- Detail oriented and well-organized
- Ability to follow procedures and meet deadlines
- Strong problem analysis and resolution skills
- Excellent verbal and written communication
Skills
- Customer Service
- Inventory Management
- Computer Proficiency
- Part Identification
- Interpersonal Skills
- Phone Skills
- Detail Oriented
- Organization
- Problem Analysis
- Communication
Location
- North America
- Europe
- Singapore
Work Type
- On-site
- Full-time
Education Level
- High School Diploma or Equivalent Preferred
Salary/Compensations
- $18.26 per hour
About the Company
- RS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients.
- Services include: Supply Chain Services, Asset Services, Master Data Leadership SM and Technology.
- Currently deliver expertise through integration at more than 220 customer sites across North America, Europe, and Singapore.