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About the Role
The Outbound Operations Supervisor leads the successful execution of pulling and outbound shipping activities. This role designs efficient methods for the outbound team, ensuring freight is pulled, sorted, packed, and loaded safely, with high quality and in a timely manner. The supervisor upholds high operational standards while fostering a culture of engagement, empowerment, and problem-solving.
Responsibilities
- Supervises and implements efficient outbound operations by instructing employees, monitoring progress, and troubleshooting.
- Designs and maintains organization of truck yard operations, ensuring efficient trailer organization, housekeeping, maintenance, and safety protocols.
- Develops consistent and innovative solutions to ensure adherence to security and safety rules and regulations.
- Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements.
- Supervises and provides leadership to warehouse associates, promoting engagement and empowerment.
- Investigates and resolves shipping errors with other DC management and addresses issues with the team.
- Schedules team hours to ensure peak period coverage and efficiency.
- Protects company assets by ensuring proper equipment use and maintenance, securing buildings nightly, and monitoring merchandise leaving without proper receipts.
- Leads efficient and accurate methods for processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call, and other miscellaneous orders.
- Identifies opportunities for cost reduction and implements process improvements.
- Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem-solving.
- Oversees the reconciliation of truck loads each night.
- Designs and implements efficient protocols and systems for shuttle truck orders and loading of trucks.
- Ensures team follows all company and supplier guidelines for factory returns.
Requirements
- High School Diploma, general education degree (GED) or equivalent combination of experience and education.
- 1+ years’ experience within a distribution center or similar environment.
- Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements.
- Strong interpersonal skills.
- Ability to develop and maintain cooperative working relationships with others.
- Strong organizational skills and detail orientation.
- Ability to use good judgment to carry out detailed instructions.
- Basic computer skills required.
- Must be capable of lifting/moving heavy items up to 60 lbs.
- Must be forklift and pallet jack certified.
Skills
- Lean Six Sigma methodologies and tools
- Performing various quality functions (inspection, control, assurance, audits)
- MS Office
- Promapp
- Power BI
- Visio
- Customer-centric spirit
- Data analysis
- Influencing others
- Managing stakeholders
- Getting buy-in from leadership
- Clear communication
- Test-and-learn mentality
- Agile way of working
Location
- Warehouse
Work Type
- Full-time
Experience Level
- 1+ years’ experience within a distribution center or similar environment
- 1+ year’s proven experience in a managerial role and/or leading teams
Education Level
- High School Diploma
- GED
- Equivalent combination of experience and education
Salary/Compensations
- $58,000
Benefits
- Health Insurance: Comprehensive medical, dental, and vision plans.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
- Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
About the Company
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Equal Opportunity
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.