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About the Role
Bill Rapp Subaru is seeking a dependable, customer-focused Automotive Rental Clerk to support daily vehicle rental operations. The ideal candidate is organized, detail-oriented, and enjoys working with customers in a fast-paced automotive environment. This role will assist with vehicle rental transactions, customer inquiries, rental documentation, vehicle scheduling, and administrative responsibilities to ensure a positive customer experience and efficient daily operations.
Responsibilities
- Assist customers with vehicle rental reservations, check-ins, and returns.
- Prepare, review, and process rental agreements and related documentation.
- Explain rental policies, procedures, and vehicle rental requirements to customers.
- Maintain accurate rental records and customer information.
- Coordinate vehicle availability, assignments, and scheduling.
- Inspect vehicles during check-out and check-in, documenting existing damage or concerns.
- Communicate vehicle maintenance and cleanliness needs to the appropriate personnel.
- Answer phone calls, respond to customer inquiries, and provide excellent customer service.
- Process rental transactions and maintain accurate records.
- Assist with general administrative and operational duties as needed.
- Maintain a professional, organized, and customer-friendly work environment.
Requirements
- High school diploma or equivalent preferred.
- Previous customer service, administrative, automotive, or rental experience preferred.
- Strong verbal and written communication skills.
- Basic computer skills and familiarity with Microsoft Office.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional demeanor and commitment to customer satisfaction.
- Valid driver's license and acceptable driving record preferred.
Skills
- Customer Service
- Administrative Skills
- Automotive Knowledge
- Rental Operations
- Verbal Communication
- Written Communication
- Computer Proficiency
- Microsoft Office
- Organizational Skills
- Attention to Detail
- Multitasking
- Professionalism
Location
- N/A
Work Type
- Full-Time
Experience Level
- N/A
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $20.00 per hour
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- 401(k) Retirement Plan
About the Company
- Bill Rapp Subaru is committed to bringing passion and customer focus to the business.
- Join Bill Rapp Subaru and become part of a team that values professionalism, customer service, teamwork, and operational excellence.
- This is an opportunity to build experience in the automotive industry.