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About the Role
Lead strategic growth initiatives for two Tier 1 retail banking customers across the UK and Ireland. This role focuses on identifying opportunities, shaping solutions, and driving impactful projects that enhance customer experience, optimize operations, and support digital transformation, while future-proofing Mastercard Services’ growth aspirations. The role is hybrid, customer-facing, and responsible for executing key internal Services Strategic Initiatives.
Responsibilities
- Define and execute growth strategies for two tier 1 retail banking clients in UK & Ireland in collaboration with the Senior Principal for these accounts.
- Own the sales process from prospecting to proposal development, presentations, and contract execution for select customers.
- Identify client pain points and develop tailored solutions that deliver measurable value.
- Collaborate with internal teams to design and implement strategic projects, ensuring quality and alignment with the organization’s objectives.
- Partner with project teams to identify follow-up opportunities and drive long-term engagement.
- Monitor market trends, competitive landscape, and client needs to inform strategy.
- Support on funding reviews, numbers and target reporting and senior leadership presentations.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Requirements
- Experience in consulting, financial services, payments, or retail banking.
- Proven track record in business development, consulting, or strategic project delivery.
- Strong understanding and experience in revenue reporting across multiple systems and sales target reporting.
- Excellent use of Copilot, building agents and drafting quick proposals, with applied judgment through AI.
- Outstanding analytical mindset.
- Advanced proficiency in Word, Excel, and PowerPoint.
- Excellent communication skills, with ability to influence.
- Entrepreneurial spirit and can-do attitude.
- Consulting experience in financial services or payments.
- Experience delivering complex solutions to large organizations.
- Excellent interpersonal skills and a natural collaborator.
- Ability to work collaboratively as part of a team and as an individual contributor.
- Knowledge of UK retail banking market, key players, and regulatory environment optional.
Skills
- Copilot
- Word
- Excel
- PowerPoint
Location
- UK
- Ireland
Work Type
- Hybrid
Experience Level
- Manager
- L6
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.