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About the Role
As a Data Platform Engineering Lead – Managed Services, you will have the ability to share new ideas and collaborate on high-impact projects supporting mission-critical financial services initiatives without extensive travel demands, working within Deloitte's Project Delivery Talent Model for long-term, onsite client service delivery.
Responsibilities
- Lead the day-to-day operation and continuous improvement of a client’s data platform services.
- Guide engineering and operations teams to maintain platform health, deliver reliable service, and manage operational risk in partnership with cloud, security, architecture, and client stakeholders.
- Lead operational administration and service health for Snowflake, Matillion Data Productivity Cloud, and on-premises ETL environments.
- Govern incident, problem, change, and knowledge management; monitor SLA performance and drive timely root-cause analysis and remediation.
- Coordinate production releases, CI/CD orchestration, environment provisioning, disaster recovery planning, and operational readiness.
- Oversee approved platform enhancements from estimation and design through testing and implementation.
- Lead engineering teams and service partners; manage priorities, capacity, escalations, and stakeholder communications.
- Facilitate change advisory reviews and support operational audits, reporting, and governance requirements.
Requirements
- 10+ years of experience in data platform engineering, cloud operations, or technology service delivery.
- 5+ years of experience leading engineering or platform operations teams in a production or managed-services environment.
- 4+ years of experience administering or supporting Snowflake and enterprise data platforms.
- 3+ years of experience with Matillion DPC or comparable ETL/data integration platforms, including on-premises environments.
- 5+ years of experience managing ITSM processes, including incident, problem, change, SLA, and service reporting; ITIL-aligned experience preferred.
- 3+ years of experience overseeing production releases, CI/CD, environment operations, or disaster recovery across AWS and/or Azure.
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
- Must be able to work in a Hybrid model – minimum of 3 days onsite at the client location in Dallas, TX.
Skills
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
Location
- Atlanta, Georgia, United States
- Boston, Massachusetts, United States
- Charlotte, North Carolina, United States
- Cincinnati, Ohio, United States
- Columbus, Ohio, United States
- Hartford, Connecticut, United States
- Jersey City, New Jersey, United States
- New York, New York, United States
- Philadelphia, Pennsylvania, United States
- Raleigh, North Carolina, United States
- Washington, District of Columbia, United States
- Remote - US Based
- Dallas, TX
Work Type
- Remote
- Hybrid
Experience Level
- 10+ years of experience in data platform engineering, cloud operations, or technology service delivery
- 5+ years of experience leading engineering or platform operations teams
- 4+ years of experience administering or supporting Snowflake and enterprise data platforms
- 3+ years of experience with Matillion DPC or comparable ETL/data integration platforms
- 5+ years of experience managing ITSM processes
- 3+ years of experience overseeing production releases, CI/CD, environment operations, or disaster recovery across AWS and/or Azure
Education Level
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline, and/or equivalent professional experience.
Salary/Compensations
- $116800 to $208300
Benefits
- Discretionary annual incentive program
- Opportunities to build new skills
- Leadership opportunities
- Mentorship
- On-the-job learning experiences
- Formal development programs
About the Company
- AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated and verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure.
- Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise.
- Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively.
- Deloitte’s purpose is to make an impact that matters for our people, clients, and communities.
- Deloitte is committed to providing reasonable accommodations for people with disabilities.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.