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About the Role
Support the Global Private Client team in delivering an exceptional luxury client experience through day-to-day operations, client outreach, event coordination, reporting, and digital clienteling activities.
Responsibilities
- Support the Global Private Client team with administrative and operational tasks.
- Coordinate client appointments, virtual consultations, and travel logistics.
- Assist with event planning, guest list management, invitations, RSVP tracking, and post-event follow-up.
- Prepare presentations, reports, and meeting materials for senior leadership.
- Support the team with sample movements, gifting logistics, and special orders.
- Maintain accurate client information across CRM platforms.
- Create digital edits and product selections using Tulip.
- Prepare product recommendations and styling presentations.
- Support follow-up communications after appointments and events.
- Help coordinate Made-to-Order and Special Order requests.
- Produce weekly and monthly sales reports.
- Analyze client data to identify opportunities.
- Support KPI reporting across the Private Client team.
- Maintain dashboards using Excel.
- Ensure data accuracy within Salesforce/C360 and Tulip.
Requirements
- 2–4 years' experience within Luxury Retail, CRM, Clienteling or Hospitality.
- Experience supporting high-net-worth or VIC clientele is advantageous.
- Experience coordinating multiple projects simultaneously.
- Experience working within an international team.
Skills
- Advanced Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, formulas and reporting.
- Advanced Microsoft PowerPoint with the ability to produce polished executive presentations.
- Excellent Microsoft Word skills.
- Experience using CRM platforms (Salesforce, Tulip or similar).
- Comfortable analysing data and producing reports.
- Excellent written and spoken English.
- Spanish language skills are highly desirable.
- Japanese language skills are highly desirable.
- Korean language skills are highly desirable.
Location
- London
Work Type
- Full-time
Experience Level
- 2-4 years
Salary/Compensations
- 30,000.00 - 37,000.00 GBP
About the Company
- Jimmy Choo encompasses a complete luxury accessories brand.
- Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.
- Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide.
- Jimmy Choo is part of the Capri Holdings Limited luxury fashion group.
Equal Opportunity
- The Company is an equal employment opportunity employer.
- The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
- The Company also prohibits harassment of applicants and employees based on any of these protected categories.
- At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process.
- If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.