Application Support Consultant, Front Office Trading Applications at CIBC | NY, US | Rezi

Application Support Consultant, Front Office Trading Applications at CIBC

Application Support Consultant, Front Office Trading Applications

CIBC · NY, US

Yesterday

Application Support Consultant, Front Office Trading Applications

CIBC · NY, US

2 days ago
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About the Role

Join CIBC’s Capital Markets Technology group as an Application Support Consultant on the Fixed Income Production Support team. You will bring technical and operational expertise to support applications, facilitate service delivery, and advise on process enhancements.

Responsibilities

  • Identify and resolve high to critically complex production problems for application support.
  • Collaborate with Business Analysts and Developers on bug fixes and new product releases.
  • Advise on and research effective and efficient application or technical service delivery.
  • Establish and build working relations with the line of business and related teams.
  • Work with external vendors and technical teams to restore service during outages.
  • Perform application validation after infrastructure maintenance.
  • Monitor and analyze services to identify improvement opportunities and recommend solutions.

Requirements

  • Minimum 3-5 years of experience supporting a Front Office Trading Application.
  • Experience working directly with Traders.
  • Fixed Income exposure is required.
  • Strong technical troubleshooting ability.
  • Knowledge of approaches, tools, and techniques for anticipating, recognizing, and resolving technical problems.
  • Experience interpreting server logs.
  • Working knowledge of Bloomberg TOMS or Broadway trading systems.
  • Expertise navigating a Unix environment and reading basic scripts (Python/Shell).
  • Ability to write SQL queries for troubleshooting and ad-hoc reporting.
  • Experience with and/or configuration of ITRS real-time monitoring tool.
  • Embrace and champion change, continuously evolving thinking and work methods.
  • Influence others to impact decisions and behaviors internally and with external vendors.
  • Legally eligible to work at the specified location(s).
  • May be required to complete an attribute-based assessment and other skills tests.

Skills

  • Ad Hoc Reporting
  • Applications Support
  • Bloomberg Terminal
  • Bug Fix
  • Facilitation
  • Personal Initiative
  • Structured Query Language (SQL)
  • Teamwork
  • UNIX Environment
  • Unix Operating Systems

Location

  • NY-New York, 300 Madison Ave Fl 5

Work Type

  • Hybrid
  • Regular
  • Full-time

Experience Level

  • 3-5 years

Education Level

  • Degree in Computer Science or a relevant field

Salary/Compensations

  • $140,000- 180,000 USD

Benefits

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Life Insurance
  • Disability
  • Other Insurance Plans
  • Paid Time Off (including Sick Leave, Parental Leave and Vacation)
  • Holidays
  • 401(k)
  • Incentive pay
  • Banking benefits
  • Vacation offering
  • Wellbeing support
  • MomentMakers recognition program
  • Purpose Day (paid day off for growth and development)

About the Company

  • CIBC is building a relationship-oriented bank for the modern world.
  • We need talented, passionate professionals dedicated to doing what’s right for our clients.
  • At CIBC, we embrace your strengths and your ambitions, empowering you at work.
  • Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
  • CIBC offers a competitive total rewards package.
  • At CIBC, your goals are a priority.
  • We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
  • We aspire to give you a career, rather than just a paycheck.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
  • We cultivate a culture where you can express your ambition.
  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
  • We seek applicants with a wide range of abilities and provide an accessible candidate experience.

Equal Opportunity

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com