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About the Role
CIBC's Wood Gundy team is the full-service brokerage division of CIBC serving high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.
Responsibilities
- Provide ongoing support to the branch manager and their team.
- Manage the reception area of the Wood Gundy branch.
- Provide excellent customer service to clients.
- Ensure the efficiency of branch operations through a wide range of administrative activities.
- Connect on a personal level to make every interaction meaningful.
- Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met.
- Respond to requests by answering questions and providing an exceptional experience.
- Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities.
- Grow your network to create lasting connections that will generate future opportunities.
- Work closely with your team to connect clients with the right opportunities.
- Assist in problem solving and finding solutions, often going above and beyond to find a resolution.
- Maintain compliance standards in client dealings/client files.
- Conduct administrative activities and engage in administrative processes associated with branch management.
Requirements
- Must be a recent/upcoming graduate (May 2025-Jan 2027).
- Must have a post-secondary education degree in Business, Finance, Accounting, or related fields.
- Details matter; notice things others don't.
- Critical thinking skills help to inform decision making.
- Put clients first and engage with purpose to find the right solutions.
- Go the extra mile because it's the right thing to do.
- Love to learn and are passionate about growing your knowledge.
- Have a strong sense of curiosity.
- Engage with heart and mind, care about people, and respect different perspectives.
- Listen to and learn from the experiences of others.
- Live your values, bring high standards, and genuine care to your relationships.
- Want to grow with an employer that shares your values and brings out your best.
- Must be legally eligible to work at the specified location(s).
- Where applicable, must have a valid work or study permit.
Skills
- Branch Banking
- Customer Experience (CX)
- Customer Service
- Office Administration
- Prioritization
- Reception Duties
- CSC is an asset
Location
- Toronto-181 Bay St. 6th
Work Type
- On-site full-time
- Temporary (Fixed Term)
- 37.5 hours per week
Experience Level
- Recent/upcoming graduate (May 2025-Jan 2027)
Education Level
- Post-secondary education degree in Business, Finance, Accounting, or related fields
- Degree/diploma in business
Salary/Compensations
- $49,000 to $54,000
Benefits
- Competitive compensation
- Banking benefit
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, our social, points-based recognition program
About the Company
- We’re building a relationship-oriented bank for the modern world.
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- Our team members have what they need to make a meaningful impact and are truly valued for their contributions.
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
Equal Opportunity
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
- If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.