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About the Role
We are seeking a driven and experienced Property Manager to lead the stabilization and revitalization of a distressed residential community. This hands-on leadership position is responsible for daily operations, focusing on leasing, collections, maintenance, staff management, and financial performance to bring the property back to full occupancy and operational efficiency.
Responsibilities
- Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations.
- Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care.
- Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff.
- Monitor and enforce lease terms, community rules, and safety policies.
- Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through.
- Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching.
- Maintain high occupancy rates through strategic leasing and marketing efforts.
- Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.).
- Set and meet leasing goals; review traffic reports and conversion metrics regularly.
- Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional.
- Build strong rapport with prospective and current residents to enhance satisfaction and retention.
- Prepare, review, and manage operating budgets in coordination with the Regional Manager.
- Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines.
- Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts.
- Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs.
- Analyze operational data to make data-driven decisions that improve performance and reduce expenses.
- Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents.
- Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld.
- Train and onboard new team members, including ongoing coaching and performance development.
- Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W-9s, and inspection records.
- Create and maintain a resident retention plan including events, communication programs, and reputation management.
Requirements
- 4+ years of experience in property management, preferably in multifamily residential or distressed property settings.
- Proven success in stabilizing and improving underperforming properties.
- Strong leadership experience, including team hiring, supervision, and performance management.
- Experience using Yardi Voyager, RentCafe, or similar property management software.
- Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations.
- Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment.
- High level of professionalism, communication, and problem-solving skills.
- Must be organized, detail-oriented, and capable of independent decision-making.
- Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed.
- Valid driver's license and reliable transportation required.
Skills
- Property Management
- Leasing
- Collections
- Maintenance Coordination
- Staff Management
- Financial Performance
- Budget Management
- Rent Collection
- Delinquency Tracking
- Evictions
- Accounts Payable/Receivable
- Vendor Contracts
- Reporting
- Data Analysis
- Fair Housing Laws
- Leasing Best Practices
- Marketing
- Resident Retention
- Team Leadership
- Performance Management
- Yardi Voyager
- RentCafe
- Problem-Solving
- Communication
- Organization
- Detail-Oriented
- Independent Decision-Making
Location
- Syracuse, NY
Work Type
- Full Time
- On-site
Experience Level
- 4+ years of experience in property management
Salary/Compensations
- $65-$80k+
Benefits
- Health Insurance
- PTO and Holiday Pay
- Performance-Based Bonuses and Year-End Incentives
- Comprehensive Health Benefits (Medical, Dental, Vision)
- Generous PTO, Sick Leave & Paid Holidays
- Career development and advancement opportunities
About the Company
- Join Our Mission: If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property—and you want to be part of a collaborative, purpose-driven team—we’d love to hear from you.