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About the Role
The Business Operations Manager acts as a strategic partner to divisional leadership, focusing on business planning, operational performance, workforce planning, and organizational effectiveness. This role provides crucial operational insights, reporting, resource planning, and business analysis to support informed decision-making and the successful execution of divisional priorities. The position collaborates across business units and corporate functions to enhance operational discipline, improve performance, and achieve strategic objectives.
Responsibilities
- Provide strategic advice, operational insights, and decision-support analysis to divisional leadership on business priorities, risks, performance, and organizational effectiveness.
- Lead workforce and resource planning activities, including capacity assessments, staffing forecasts, resource tracking, and coordination with Finance and People & Culture.
- Develop performance reports, dashboards, analytics, and business intelligence tools to improve visibility into divisional performance and support data-driven decision-making.
- Monitor operational priorities, initiatives, risks, and dependencies, identifying opportunities for improved execution and business objective achievement.
- Coordinate and strengthen relationships between business divisions and corporate partners, including Finance, People & Culture, Risk, IT, Enterprise Operations, and Data teams.
- Support budgeting, forecasting, quarterly reviews, and business planning processes by coordinating inputs, analysis, approvals, and reporting activities.
- Facilitate issue resolution, cross-functional collaboration, and the successful execution of divisional priorities.
- Lead and support operational improvement, process redesign, business transformation, and continuous improvement initiatives to enhance organizational effectiveness.
Requirements
- Experience providing strategic advice, operational analysis, reporting, and recommendations to senior leaders and executives.
- Strong analytical skills with experience developing, working with and interpreting operational, workforce, financial, and performance data sets to support business decision-making.
- Experience coordinating cross-functional initiatives and building strong relationships with diverse stakeholder groups across an organization.
- Demonstrated experience supporting workforce planning, operational effectiveness, organizational improvement, business transformation, or continuous improvement initiatives.
Skills
- Business Administration
- Commerce
- Public Administration
- Finance
- Economics
- Management
- Business Operations
- Strategic Planning
- Resource Planning
- Management Consulting
- Enterprise Operations
- Business Management
- Analytical Skills
- Data Analysis
- Cross-functional Coordination
- Stakeholder Management
- Workforce Planning
- Operational Effectiveness
- Organizational Improvement
- Business Transformation
- Continuous Improvement
Location
- 1 Dundas St West
Work Type
- Full-time
Experience Level
- Several years of experience in business operations, strategic planning, resource planning, management consulting, enterprise operations, or a related business management function.
Education Level
- University degree in Business Administration, Commerce, Public Administration, Finance, Economics, Management, or a related discipline an asset.
Salary/Compensations
- $95,400 to $116,600
Benefits
- Defined contribution pension plan with employer contributions
- Group Retirement Savings Plan
- Group Tax Free Savings Account
- Comprehensive health, dental, and vision coverage
- Out-of-country care
- Paramedical services coverage
- Pregnancy and parental leave top-up program
- $1000 Healthcare Spending Account
- Lifestyle Account for health and wellness options
- Support for professional development opportunities
- Coverage for up to two membership and license fees per year
- Suite of virtual healthcare options
About the Company
- Infrastructure Ontario (IO) is an Ontario crown corporation dedicated to modernizing and maximizing the value of public infrastructure and realty for the Ontario government.
- IO is recognized domestically and internationally for its success in major projects, real estate services, infrastructure lending, commercial projects, and development.
- The organization delivers complex, ambitious commercial and land development solutions for the Province.
- IO continuously evolves and expands its capabilities to maximize public impact and achieve its vision of creating a connected, modern, and competitive Ontario.
Equal Opportunity
- Commitment to creating a diverse, equitable, and inclusive culture that promotes a sense of belonging and represents the needs of the communities served.
- Encourages applications from individuals of any race, gender, sexual orientation, ability, religion, or place of origin.
- Experience comes in many forms, and diverse perspectives strengthen the organization.
- Accommodations are available for the selection process upon request.
- AI is used in the applicant tracking system for efficiency and fairness, but final hiring decisions are made by the hiring team.