Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Technical Implementation Engineer role.
Rezi rewrites your resume against Super Payments's job description. Free.
Tailor your resume to this Technical Implementation Engineer role.
Rezi rewrites your resume against Super Payments's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Technical Implementation Engineer posting at Super Payments — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Technical Implementation Engineer posting at Super Payments — free, in seconds.
About the Role
As a Technical Implementation/Solutions Engineer, you will guide merchants through the end-to-end technical onboarding process, including API integrations and troubleshooting. You will act as the technical bridge between customers and internal teams, diagnosing issues, recommending solutions, and ensuring a smooth onboarding experience. This role involves hands-on technical problem-solving and collaboration with Sales, Product, and Engineering to help merchants maximize the use of Super’s platform.
Responsibilities
- Lead the technical onboarding process for new merchants, from initial API integration through to go-live
- Provide hands-on support with REST API integrations, debugging code issues, and troubleshooting payment flows
- Guide merchants through plugin installations and configurations across various e-commerce platforms
- Create and maintain technical documentation, integration guides, and best practice resources
- Act as the primary technical contact for merchant queries both during and after implementation
- Diagnose and resolve technical issues, working with internal engineering teams when needed
- Conduct technical discovery calls to understand merchant requirements and recommend optimal integration approaches
- Support Account Executives with technical demos and ongoing merchant issues
- Partner with Account Executives to identify technical blockers and accelerate deal closure
- Provide feedback to product and engineering teams on merchant pain points, feature requests, and integration challenges
- Contribute to the evolution of our merchant-facing technical resources and self-service tools
- Share knowledge across the business, championing technical best practices
Requirements
- 2-5 years of experience in a technical, customer-facing role (Solutions Engineer, Integration Engineer, Technical Account Manager, or similar)
- Strong understanding of REST APIs, webhooks, SQL and modern integration patterns
- Hands-on experience with debugging code and troubleshooting technical issues
- Experience using tools like Postman, browser developer tools, and API documentation
- Customer-first mentality with a genuine desire to help merchants succeed
- Comfortable working in a fast-paced, evolving start-up environment where priorities can shift quickly
- The stated experience and background is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.
Skills
- REST APIs
- webhooks
- SQL
- modern integration patterns
- debugging code
- troubleshooting technical issues
- Node.js
- JavaScript
- TypeScript
- payments
- fintech
- e-commerce
- Shopify
- WooCommerce
- Magento
- Postman
- browser developer tools
- API documentation
Location
- Remote
Work Type
- Flexible working model
- Work from home set up
Experience Level
- 2-5 years
Benefits
- Tax advantage Share Options
- Flexible working model
- Work from home set up
- Learning & Development opportunities
- Contributory Pension Scheme
- Free Team lunch (Tues & Thurs) and social evenings
- Comprehensive PMI & x4 Life Insurance
- Your birthday off, plus one Revival day
About the Company
- Super Payments is the only global fintech platform providing 0% processing fees for merchants.
- Our mission is to use data and AI to make payments free for businesses, so that everyone wins.
- At Super, we are disrupting payments, like Spotify did to music and Robinhood did to trading.
- We don't make money from transaction fees; instead, we monetise through value-added services such as lender commissions and FX.
- Our platform supports multiple payment methods — from traditional cards to direct bank transfers via open banking, as well as Apple Pay, Google Pay, and our own Buy Now Pay Later solution.
- Super has raised $66M from leading investors including Accel, Union Square Ventures and Local Globe (the same investors behind Spotify, Stripe, Monzo) and founded by Samir Desai CBE, co-founder of Funding Circle.
- Already trusted by thousands of businesses and more than 4 million customers, Super is processing at a run rate of £1.5B and growing 4x YOY.
Equal Opportunity
- Super Payments is an equal opportunity employer, embracing diversity in all its forms and fostering an inclusive environment.
- The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, neurodiversity status, pregnancy or trade union membership.
- Please let us know if you require any reasonable adjustments at any point during the application and/or recruitment process.