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About the Role

AlertMedia is seeking a Sales Operations Manager to establish scalable, technology-driven processes for opportunity management, pipeline visibility, and data quality. This role will involve data analysis to inform strategic decisions for the Go-To-Market team and other business units, contributing to the company's rapid growth.

Responsibilities

Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations
Lead initiatives to streamline and standardize sales processes, ensuring scalability as the business grows
Oversee key activities such as sales forecasting, territory design, and budgeting
Design and deploy automations and intelligent workflows to eliminate manual work and improve rep productivity
Create real-time, self-serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis
Proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection
Troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues
Improve data quality and enrichment strategies through automation and third-party intelligence sources
Evaluate new technologies to improve sales performance
Foster cross-functional collaboration to create the best possible experience for the sales teams
Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.

Requirements

3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)
Advanced Excel skills (formulas, lookups, pivots, graphs)
Strong analytical mindset with the ability to translate complex data into clear insights
Experience improving data quality, governance, and enrichment processes
Experience designing and implementing automations, workflows, and system integrations
Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business
Strong cross-functional collaboration and stakeholder management skills
Experience in business segment support
Experience in CPQ implementation and maintenance
Experience in forecasting
Experience in geographic territory mapping
Experience in executive-facing sales reporting and data analytics
Experience in CRM improvements and QA testing
Experience in commission plan design
Experience building rapport with sales leadership
Experience in cross-functional project management
Experience in acquisition integration
Experience in rapid growth businesses
Must live in Austin or the surrounding areas
This position is not eligible for visa sponsorship

Skills

Salesforce
Outreach
Zoominfo
Qualified
Gong
UserGems
Excel
Data analysis
Automation
Workflow design
System integration
Stakeholder management
CPQ
Forecasting
Territory mapping
Sales reporting
Data analytics
CRM
Commission plan design
Project management

Location

Austin, Texas

Work Type

Full-time
Hybrid

Experience Level

3+ years of experience

Salary/Compensations

Competitive base salary + Company-wide bonus program

Benefits

Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
401K with generous company match
Amazing rewards and incentives
Commitment to community service with opportunities to give back
Ongoing career development opportunities through our Learning & Development team

About the Company

AlertMedia helps organizations protect their people, operations, and brand with a modern Risk Intelligence and Response platform.
We believe building resilience should be simpler by bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe: We’re humans not robots, Customers always come first, We work better together, Simplicity is our strength, Our reputation is priceless, Hard work pays off.
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
We are the leading risk intelligence and response platform - trusted by the largest companies in the world to protect their people and assets when it matters most.
We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.
Our technology is unmatched with a unified platform, a 7+ year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.
We are a Best Places to Work company 10 years in a row and numerous other awards.
Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails.

Equal Opportunity

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work.
Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression.
We also do not discriminate based on sexual orientation, national origin, genetics, disability, age, or veteran status.