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About the Role
The Program Support Specialist assists in the daily operations of Centro de Oro, supporting program activities, participant engagement, volunteer coordination, and administrative tasks. This role ensures an inclusive, welcoming environment for older adults and helps maintain program efficiency.
Responsibilities
- Assist in planning and executing program activities, events, and workshops.
- Engage with participants, handle inquiries, and maintain records.
- Support volunteer recruitment, training, and coordination.
- Maintain program documentation and assist with reporting.
- Develop community partnerships and assist with outreach efforts.
- Ensure a culturally inclusive and safe environment for participants.
- Perform other duties as assigned by supervisor.
Requirements
- Strong communication and interpersonal skills.
- High cultural competency and ability to engage diverse populations.
- Strong organizational and multitasking abilities.
- Ability to work both independently and collaboratively.
- Ability to perform physical tasks related to event setup.
- Comfortable working in a dynamic environment with shifting priorities.
- Discretion in handling confidential information.
- Occasional standing, squatting, and lifting of up to approximately 30 lbs.
Skills
- Analytical Skills
- Accuracy
- Customer Oriented
- Detail Oriented
- Diversity-oriented Oriented
- Ethical
- Interpersonal skills
- Leadership
- Reliability
- Oral Communication
- Written Communication
- Proficiency in English/Spanish
- Proficiency in Microsoft Office
- Familiarity with data tracking tools is a plus.
Experience Level
- Experience in program support, social services, or community outreach (preferably with older adults).
Education Level
- A high school diploma or equivalent preferred, not required.
About the Company
- Ibero American Action League is committed to the policy of equal employment opportunity.
Equal Opportunity
- This policy expressly prohibits discrimination based on sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, gender identity or expression, genetic predisposition or carrier status, domestic violence victim status, veteran status, or status as a member of any other protected group.