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About the Role
The Director of Operations oversees all aspects of this wellness center, including membership, marketing, direct delivery of wellness programs, facilities, and off-site programs. This role supports the Y, a leading charity committed to strengthening the Albany community, and involves volunteer and staff development, financial development, community relations, and collaboration with community agencies.
Responsibilities
- Develops and directs high-quality member engagement strategies and programs that support branch and association goals.
- Drives direct branch marketing and communication efforts along with branch operations.
- Directs delivery in a variety of fitness classes for members of varying fitness levels.
- Recruits, hires, trains, develops, and directs employees and volunteers.
- Reviews and evaluates staff performance.
- Develops strategies to motivate staff and achieve goals.
- Develops, manages, and monitors assigned operating budgets to meet or exceed targets.
- Recommends budget adjustments to assure a balanced operation and submits reports on current operations.
- Establishes plans for the expansion of programs and services in harmony with overall YMCA objectives and the leadership team.
- Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities.
- Develops and maintains collaborative relationships with community agencies in the service delivery area.
- Provides staff support for assigned committees.
- Provides staff leadership for the annual support campaign.
- Ensures the maintenance of facilities and properties of the branch to assure high standards of maintenance, safety, and cleanliness, and to meet regulatory code requirements.
- Serves as a member of YMCA management and supports the overall objectives of the YMCA.
- Manages electronic time and attendance, biweekly payroll, and employee records for assigned staff.
- Maintains cleanliness of the facility as a member of the clean team.
- Performs special projects and other duties as assigned.
Requirements
- BA/BS in Physical Education, Recreation, Sports Management, Human Services, or a related field, or equivalent experience.
- 5+ years of management experience, preferably in a YMCA or other nonprofit agency.
- Current CPR, First Aid, AED, and national certification (YMCA, ACE, NETA, AFAA, or NASM) in personal training instruction or YMCA Foundations Strength and Conditioning required.
- YMCA Healthy Lifestyles Certification within 60 days of hire.
- Ability to direct assigned operations including volunteer development, supervision of staff, development and monitoring of budgets, marketing and public relations, and program development.
- Ability to establish and maintain collaborations with community organizations.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- All certifications and educational credentials must be uploaded in the documents section of your presence (profile).
Location
- Albany
Work Type
- Full-time
Experience Level
- 5+ years of management experience
Education Level
- BA/BS or equivalent experience
Benefits
- Employer-paid retirement contributions
- Health insurance
- Dental insurance
- Generous PTO plan
About the Company
- The Y is a leading charity committed to strengthening the Albany community.