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About the Role
We are seeking a strategic IT Delivery Manager to lead the evolution of internal systems, acting as a key liaison between the IT Team and business stakeholders. This role involves driving deployments, upgrades, and continuous improvement across various IT domains, managing delivery planning, and steering cross-functional collaboration to maintain operational and scalable systems.
Responsibilities
- Manage end-to-end delivery of IT systems and products, ensuring alignment with scope, timeline, and budget.
- Coordinate functional and non-functional requirements with internal IT Team and external departmental stakeholders.
- Own and maintain delivery artefacts and events such as prioritisation, delivery roadmaps, backlogs and schedules.
- Own the procurement of new and renewals of existing systems/SaaS tool inventory and supplier renewal schedule.
- Facilitate backlog refinement and ensure deliverables meet functional expectations and business objectives.
- Monitor risks and implement mitigation strategies as part of project governance.
Requirements
- Experience working within the technology industry or alongside tech teams.
- Experience using Jira, Confluence and other Atlassian tools.
- Proven track record in managing external vendors and suppliers and holding them to SLA’s.
- Solid background in planning and executing change initiatives.
- Strong stakeholder management and communication skills with a customer and solution-focused mindset.
- Previous experience of leading the end-to-end delivery of IT projects.
- Demonstrated excellence in service delivery and operational performance.
- Previous experience within requirements, definition and management skills along with strong technical adaptability and problem-solving skills with the ability to understand new technologies.
- Applicants will need to successfully complete the Baseline Personnel Security Standard (BPSS) clearance process.
Skills
- Jira
- Confluence
- Atlassian tools
- Stakeholder management
- Communication skills
- Customer-focused mindset
- Solution-focused mindset
- Service delivery
- Operational performance
- Requirements definition
- Requirements management
- Technical adaptability
- Problem-solving skills
- Understanding new technologies
Location
- Hybrid working
Work Type
- Hybrid working
Experience Level
- More or less experience, provided the requisite skills can be demonstrated
Education Level
- Scrum / Agile management certification desirable but not essential.
Salary/Compensations
- £45-50K per annum subject to skills and experience
Benefits
- 25 days annual leave
- Bank Holidays
- 3 days between Christmas and New Year
- Double-matched pension up to 10% of your salary
- Discretionary company bonus
- 4% of your salary to use towards selecting benefits
- Health cash plan
- Private Medical Insurance
- Buying holiday
- Topping up your pension
- E-Vehicle Scheme
- Cycle2Work
- Tech Scheme
- Gym Discounts
- Give As you Earn
- PerkPal
- Life insurance 4x salary
- Free to access EAP & Financial Wellbeing advice
- Enhanced maternity and paternity leave
- Investment in your ongoing learning and development
- Company social events
- Free office snacks
About the Company
- We are in the UK’s Top 100 Best Workplaces and placed in the UK’s Best Workplaces in Tech and Large Organisations.
- Digital Catapult is a Disability Confident Committed Level 1 Employer.
- We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared.
- We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness.
- We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.
Equal Opportunity
- Commitment to Equality, Diversity and Inclusion
- We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society.
- We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated.
- As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
- Please do speak with us about adjustments that could support you through our interview process.
- Digital Catapult is an equal opportunities employer.