Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Head Coach role.
Rezi rewrites your resume against AFG HoldCo LLC's job description. Free.
Tailor your resume to this Head Coach role.
Rezi rewrites your resume against AFG HoldCo LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Head Coach posting at AFG HoldCo LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Head Coach posting at AFG HoldCo LLC — free, in seconds.
About the Role
The Head Coach is the fitness leader and culture champion within their assigned studio, responsible for driving coaching excellence, member engagement, and business performance through effective leadership of the fitness team. This role oversees the full coach lifecycle and fosters a high-performance culture. The Head Coach partners closely with Studio Managers and regional leadership to align fitness operations with business objectives, ensuring coaches deliver exceptional member experiences and embody brand standards. This role monitors key performance indicators and implements strategies to enhance coach effectiveness, member retention, and revenue growth.
Responsibilities
- Lead a minimum of 15 Orangetheory Fitness classes per week while delivering an exceptional member experience and modeling Orangetheory coaching standards.
- Provide day-to-day leadership, guidance, and support to the coaching team.
- Conduct regular class observations and coaching conversations.
- Assist with coach recruitment, onboarding, training, scheduling, and retention efforts.
- Foster a positive, inclusive, and high-performing team culture.
- Establish clear expectations and support coach performance.
- Partner with Studio Managers and regional leadership to support studio goals.
- Champion a member-first mindset by modeling exceptional customer service.
- Support the implementation of new programs, initiatives, and operational changes.
- Demonstrate Austin Fitness Group’s (AFG) leadership principles.
- Support studio performance goals by delivering exceptional member experiences.
- Monitor fitness-related performance metrics and partner with Studio Managers to identify opportunities for improvement.
- Support membership growth and retention efforts.
- Encourage accountability for individual and team performance.
- Collaborate with Studio Managers and regional leadership to support company initiatives.
- Promote efficient scheduling and utilization of coaching resources.
- Contribute ideas and best practices that enhance the member experience.
- Champion a best-in-class member experience that drives satisfaction, engagement, retention, and loyalty.
- Lead, develop, and hold coaches accountable for delivering exceptional customer service and a consistent Orangetheory workout experience.
- Foster a welcoming, inclusive, and community-focused studio environment.
- Monitor member feedback and partner with Studio Managers to identify opportunities to enhance the member experience.
- Support member retention initiatives.
- Address member concerns and escalated issues promptly and professionally.
- Partner with Studio Managers and studio teams to support member events, challenges, promotions, and engagement initiatives.
- Support day-to-day studio operations by ensuring consistent execution of Orangetheory Fitness standards.
- Maintain a safe, clean, and organized fitness environment.
- Assist in identifying and reporting facility, equipment, and operational issues.
- Support operational compliance through adherence to company policies, safety standards, and Orangetheory Fitness requirements.
- Utilize reporting tools, meetings, and communication platforms to stay informed.
- Support the implementation of new fitness initiatives, operational processes, technology updates, and company programs.
- Partner with Studio Managers and regional leadership to maintain operational excellence.
Requirements
- High school diploma or equivalent required.
- 1–2 years of leadership or supervisory experience preferred, ideally in fitness, hospitality, retail, or a multi-unit environment.
- 1+ year of group fitness coaching and/or personal training experience required (or equivalent combination of experience and certification).
- Current Orangetheory Fitness-approved fitness certification required (e.g., NASM, ACE, ACSM, NSCA, or equivalent).
- Current CPR/AED certification required.
Skills
- Leadership & Coaching
- Communication
- Member Focus
- Relationship Building
- Emotional Intelligence
- Adaptability
- Problem Solving
- Integrity & Professionalism
- Collaboration
- Results Orientation
- Resilience & Composure
Location
- Studio environment
Work Type
- Full-time
- Longer hours, evenings, and weekend work as necessary
Experience Level
- 1-2 years leadership/supervisory experience preferred
- 1+ year group fitness coaching/personal training experience required
Education Level
- High school diploma or equivalent required
- Bachelor’s degree in Business, Exercise Science, Kinesiology, Sports Management, or a related field preferred
About the Company
- AFG is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued, respected, and a true sense of belonging.
- We believe that bringing together individuals with different backgrounds, perspectives, and experiences strengthens our teams and drives better outcomes for our employees, members, and communities.
- We are dedicated to maintaining a work environment that is free from discrimination, harassment, and retaliation.
Equal Opportunity
- AFG is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
- We comply with all laws and regulations enforced by the Equal Employment Opportunity Commission (EEOC) and other governing bodies in the locations where we operate.
- This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
- AFG is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.