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About the Role

The Senior Business Analyst is a strategic partner responsible for leading the analysis of complex business challenges and opportunities, defining business and system requirements, and contributing to the design and delivery of technology-enabled solutions. The role works closely with business leaders, product owners, architects, developers, and project teams to ensure solutions align with organizational objectives, operational needs, and enterprise standards. As a trusted advisor, the Senior Business Analyst drives business process improvements, supports transformation initiatives, facilitates informed decision-making, and ensures successful delivery of strategic programs. This role also provides leadership and mentorship to other analysts while promoting analysis best practices across the organization.

Responsibilities

Maintain a business perspective through all phases of problem resolution and systems enhancement.
Understand business needs, opportunities, and requirements.
Build and maintain strong relationships with business and technology stakeholders at all levels.
Act as a trusted advisor by identifying opportunities to improve business processes, operating models, and technology solutions.
Lead analysis activities for large, complex, and cross-functional initiatives from conception through implementation.
Facilitate discovery sessions, workshops, interviews, and requirements gathering activities.
Conduct current-state and future-state assessments and identify gaps, risks, dependencies, and opportunities.
Build business cases, cost-benefit analyses, problems/opportunities, and investment recommendations.
Define, document, prioritize, and validate functional and non-functional requirements.
Present recommendations, findings, and project updates to leadership.
Facilitate decision-making, issue resolution, and consensus-building among stakeholders.
Develop and validate solution design with business stakeholders, articulating logical design alternatives and recommending appropriate solutions.
Partner with the QA team to ensure test strategies, plans, and processes align with business requirements.
Provide leadership by fostering and mentoring an inspiring team environment.
Participate in Agile ceremonies, including backlog grooming, sprint planning, and retrospectives.

Requirements

Degree in a related discipline (Finance Management Information Systems, Business Administration, Computer Science, Computer Engineering, etc.) or equivalent combination of training and experience.
Minimum of 5+ years of experience in a senior business analysis role.
Strong understanding of business analysis methodologies, frameworks, and best practices.
Extensive knowledge of finance processes and business operations.
Strong stakeholder management skills.
Ability to partner effectively across diverse functional areas.
Proven leadership and internal consulting skills.
Commitment to customer service.
Exceptional verbal, written, presentation, and facilitation skills.
Excellent understanding of project methodologies, processes, and practices.
Strong understanding of software development lifecycles (SDLC).
Experience working in Agile, Scrum, and/or Waterfall environments.
Experience with enterprise applications, integrations, and data analysis.
Strong analytical and problem-solving skills that rely on a structured approach.
Proficient with data modelling techniques and tools, data mapping from source systems.
Strong interpersonal skills.
Demonstrated ability to work effectively under pressure in an individual and team environment.
Communicates effectively in writing and verbally with focus on attention to detail.

Skills

Business Analysis Methodologies
Finance Processes
Stakeholder Management
Leadership
Internal Consulting
Customer Service
Verbal Communication
Written Communication
Presentation Skills
Facilitation Skills
Project Methodologies
Software Development Lifecycles (SDLC)
Agile
Scrum
Waterfall
Enterprise Applications
Integrations
Data Analysis
Problem-Solving
Data Modelling
Data Mapping
Interpersonal Skills

Location

Hybrid

Work Type

Permanent
Full Time

Experience Level

Senior
5+ years

Education Level

Degree in related discipline or equivalent combination of training and experience

Salary/Compensations

$90,800 - $110,400

Benefits

Career Development Opportunities
Access to industry-leading learning programs
Up to $2,000 annually towards education reimbursement
Flexible health and dental benefits
$5,000 mental health benefit
In addition to regular vacation and personal days
Volunteer day
Company-matching pension plan
Share ownership program
Additional investment options
Employee recognition programs
Service milestone celebrations
Employee discounts
Employee Resource Groups (ERGs)
Mentorship programs
Social clubs and events

About the Company

Grow with Canada Life
We’re united by a shared purpose: to improve the financial, physical and well-being of Canadians.
Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
Learn more about Canada Life.

Equal Opportunity

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.