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About the Role

The Family Support Specialist will provide person-centered, strength-based, and collaborative case planning services to identified youth and their families referred to the School Based Preventive Services program.

Responsibilities

• Meet face to face with assigned caseload of clients at least twice per month in accordance with program expectations.
• Work closely with referral sources, school districts, community providers, court, and applicable agency staff to ensure collaborative efforts towards established goals for the identified youth and their families.
• Build upon support networks for each youth and their family to ensure adequate and stable supports are in place before discharge to promote the safety, permanency, and well-being of the family.
• Develop, teach, model, and evaluate effective techniques and interventions with parents/caretakers and youth using motivational interviewing skills and a trauma-informed solution-focused approach.
• Ensure accurate, thorough, and timely completion and filing of progress notes, health/safety assessments, correspondence, and other case-related documentation in client case record and NYS OCFS CONNECTIONS system.
• Adhere to program policies and procedures to ensure efficient program delivery.
• Actively participate in regular supervision, staff meetings, and required/offered training opportunities.
• Other duties as assigned.

Requirements

• Excellent communication and interpersonal skills to interact with clients, stakeholders, and other professionals effectively.
• Ability to multi-task and be detail-oriented.
• Ability to work independently and be an enthusiastic team player.
• Available to work non-traditional hours, including weekends and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support.
• Ability to provide transportation assistance for the youth and their family as needed.
• Ability to work effectively with youth, families, staff, school personnel, and community resources.
• Ability to work with diverse populations and demonstrate cultural competence in addressing the unique needs of diverse youth and their families.
• Ability to adapt to changing circumstances and evolving organizational and community needs.
• Comfort and proficiency with electronic medical records, technology, and data management systems.
• Ability to travel to meetings at off-site locations.
• Bachelor’s Degree in a Human Services related field.
• Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required.
• Access to personal vehicle for daily travel and client transportation as needed.

Skills

• Motivational interviewing skills
• Trauma-informed solution-focused approach

Location

• School Based Preventive Services

Work Type

• Full-Time

Experience Level

• Years of relevant experience

Education Level

• Bachelor's Degree
• Master's Degree

Salary/Compensations

• Bachelor's Degree: $22.30 - $24.38 per hour
• Master's Degree: $24.10 - $26.18 per hour

Benefits

• Medical, dental and vision plan insurance effective the first of the month following hire date
• Flexible spending accounts
• Wellness program
• Employee assistance program
• 403B retirement plan
• Flexible working options
• Up to 11 paid holidays
• 3 floating holidays
• Up to 33 days of PTO each year

About the Company

• Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.
• Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity.
• We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission.
• We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
• Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.

Equal Opportunity

• Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity.
• We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission.
• We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
• An EEO/AA Agency
• We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.