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About the Role
The Operations Manager will be responsible for the day-to-day operational management of the sites at the Putney School of Art & Design, ensuring a high standard of customer service and acting as the first point of contact for operational issues. This role involves managing building security, maintenance, health and safety, equipment upkeep, and the operation of the school art shop and café, as well as managing creative facilities like print studios.
Responsibilities
- Maintain and champion Health and Safety across the school, including contributing to risk assessment, operating and COSHH procedures development, documentation and review.
- Implement and document all health and safety procedures, including compliance checks and staff/student induction in the safe use of specialist facilities.
- Oversee the maintenance, preparation, and operation of communal areas, teaching spaces, storage areas, and specialist creative studios.
- Perform routine repairs and maintenance, and coordinate servicing, repair, and replacement of specialist equipment and building infrastructure.
- Coordinate studio set-ups, equipment preparation, and the effective use of specialist facilities with tutors, technicians, and operational teams.
- Identify opportunities to improve studio layouts, facilities, and operational efficiency.
- Support the review and management of suppliers and contractors, including cleaning contractors.
- Oversee and perform stock control, ordering, and replenishment of supplies for the café, art shop, and studios.
- Manage the day-to-day operation of the school café, ensuring appropriate staffing, service delivery, and compliance with food hygiene and safety requirements.
- Perform financial management tasks, including cashing up, finance returns, and raising Purchase Orders.
- Undertake front-of-house and administrative duties, maintaining a high standard of customer service.
- Carry out any other reasonable duties as directed by the Head of School.
Requirements
- Experience of managing or supervising staff.
- Ability to communicate effectively, build trust, and make timely decisions.
- Excellent interpersonal skills.
- Ability to work collaboratively with staff at all levels.
- Experience of working in or supporting a creative studio, print studio, workshop, or similar specialist environment.
- Understanding of art and design processes, specialist studio equipment, materials, and operational requirements, ideally including printmaking.
- Knowledge of health and safety requirements, including the safe use, storage, and handling of specialist equipment and materials.
- A proactive, flexible, and solutions-focused approach to managing resources and resolving operational issues.
- Strong organisational and time management skills.
- Ability to prioritise competing demands and work effectively under pressure.
- Willingness to attend meetings and work evenings or weekends as required.
Skills
- Health and Safety Management
- Risk Assessment
- COSHH Procedures
- Compliance Checks
- Facility Maintenance
- Equipment Repair and Servicing
- Supplier and Contractor Management
- Stock Control
- Café Operations Management
- Financial Management
- Customer Service
- Staff Supervision
- Interpersonal Skills
- Collaboration
- Understanding of Creative Studio Operations
- Knowledge of Art and Design Processes
- Printmaking Knowledge (desirable)
- Organisational Skills
- Time Management
Location
- Putney
Work Type
- Permanent
- Full Time
- Onsite
Experience Level
- Experienced
Salary/Compensations
- £35,000 per annum
Benefits
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
About the Company
- Enable is a charity dedicated to improving people's wellbeing and strengthening local communities.
- We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
- At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.
- The team at PSAD are passionate about connecting the community through culture, art and design, making it affordable and accessible for all.
- The school offers art and design courses, including specialised courses like the Art and Design Diploma, a Family Learning programme where parent and child can learn and work together, and courses for young people.
Equal Opportunity
- Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer.
- We value diversity and encourage applications from candidates from all backgrounds.
- We believe that the more inclusive we are, the better our work will be.