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About the Role
The IT Director leads the technology function across all entities under the Page Trucking banner, establishing strategy, operating model, budget, governance, vendor accountability, security program, and leadership reporting to deliver reliable and secure technology services across a multi-entity, multi-location transportation and logistics enterprise.
Responsibilities
- Set and maintain a multi-year IT strategy, annual operating plan, roadmap, and budget tied to business priorities, growth, acquisitions, operational continuity, risk reduction, and system lifecycle needs.
- Define clear ownership, capacity, decision rights, escalation paths, service expectations, and measures across internal staff, business partners, and outside vendors.
- Present trade-offs, risks, funding needs, priorities, and decisions to the CFO and executive leadership in business terms.
- Lead the IT Manager - Operations and Business Systems and Training Specialist with written objectives, measures, role clarity, and regular operating reviews.
- Hold authority over the IT function, including work priorities, staffing recommendations, role design, performance expectations, vendor use, and resource allocation, subject to company approval requirements.
- Build cross-training, documentation, succession depth, and coverage so the function is not dependent on a single individual.
- Own the company information security program, policies, risk register, incident governance, leadership reporting, and recurring security review cadence.
- Ensure appropriate governance for identity and access, multifactor authentication, endpoint protection, vulnerability and patch management, backup, disaster recovery, incident response, and aging or unsupported technology.
- Coordinate independent technical expertise when needed and clearly escalate material risks, exceptions, costs, and remediation decisions.
- Own technology vendor strategy, scope clarity, contracts, service levels, renewals, performance reviews, escalation, cost control, and recommendations to remediate or replace underperforming services.
- Ensure managed services complement rather than duplicate internal work, and verify that contracted services and licenses are delivered and used.
- Maintain an accurate calendar of technology contracts, renewals, pricing changes, dependencies, and decision dates.
- Partner with Finance, Operations, Maintenance, Safety, Compliance, Human Resources, Payroll, Dispatch, and other leaders on the systems that run the business.
- Define support ownership and escalation paths for core platforms, including TMW/TMT, TotalMail, EDI/Cleo, Microsoft Dynamics GP, EBE, RAMP, Microsoft 365, telecom, and related operational tools.
- Keep ownership of business reporting, definitions, and report usefulness with Finance and business leaders while ensuring secure data access, reliable source systems, and supported reporting tools.
- Oversee technology due diligence and integration planning for acquisitions, including systems, infrastructure, access, vendors, data, hardware, telecom, cybersecurity, costs, and transition risks.
- Establish project intake, prioritization, charters, owners, milestones, dependencies, risks, readiness gates, testing expectations, rollback planning, status reporting, and executive escalation.
- Maintain a portfolio view of major IT initiatives and ensure affected departments are prepared before material changes go live.
- Intervene when projects are stalled, under-resourced, poorly scoped, or no longer aligned with approved priorities.
- Provide recurring dashboards covering service performance, project health, security risks, vendor performance, lifecycle exposure, budget, capacity, and decisions required.
- Use ticket, asset, project, risk, vendor, and user-feedback data to drive root-cause correction and measurable improvement.
- Periodically review the IT organization, sourcing model, skills, coverage, systems ownership, and succession needs.
Requirements
- Eight or more years of progressive IT experience, including at least three years leading teams and managing budgets in a complex operating environment.
- Experience managing vendors and outsourced IT services, information security governance, business systems, infrastructure, service delivery, and project portfolios.
- Transportation, logistics, manufacturing, construction, field operations, or other multi-location operational experience strongly preferred.
- Ability to explain technical risk, cost, service impact, and investment choices clearly to nontechnical leaders.
- Demonstrated judgment, discretion, change leadership, follow-through, and ability to build accountable operating structure.
- Employees should take reasonable care of their health and safety no matter where they are or what they are doing.
- Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.
Skills
- TMW/TMT
- TotalMail
- EDI/Cleo
- Microsoft Dynamics GP
- EBE
- RAMP
- Microsoft 365
- Telecom
- Information Security Governance
- Business Systems Management
- Infrastructure Management
- Service Delivery
- Project Portfolio Management
Location
- Weedsport, NY
Work Type
- Full Time
- Exempt
Experience Level
- 8+ years progressive IT experience
- 3+ years leading teams
- 3+ years managing budgets
Education Level
- Bachelor’s degree in information technology, computer science, business, or a related field preferred
- Equivalent leadership experience may be considered
Salary/Compensations
- $127,500.00 - $175,000.00
Benefits
- Meritain Aetna (offer two health insurance plans)
- Company Sponsored HRA card
- Colonial Supplemental Voluntary plans (accident, medical bridge, cancer & disability)
- Dental
- Vision (offer two plans)
- Life Insurance
- ER Life Insurance, 1x annual salary
- Pet Insurance and Discount plan
- EAP- Employee Assistance Program
- Profit Share Program
- 401K and 401K match
- PTO (Paid Time Off)
About the Company
- Page Trucking banner
- Keith Titus Corp entities
- PMM entities
- Titus & Titus entities
- GTC Holding entities
- Keith Titus Corporation
Equal Opportunity
- It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.