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About the Role

We are seeking a highly skilled and motivated Technical Pre-Sales Engineer to provide technical support and expertise to our distributors and business partners across the UK and Europe. This role involves working with VRF air conditioning systems and cooperating with technical, sales and marketing teams as well as MHI's design department.

Responsibilities

Assist European distributors and business partners throughout Europe.
Respond to pre-sales enquiries and collaborate with the team.
Visit distributors and business partners offices to respond to their requests.
Communicate closely with European distributors to evaluate market needs.
Visit exhibitions to research new products, market information and regulations/directives.
Participate in seminars/meetings on products and sales support software.
Benchmark competitors’ products/sales support software and make comparisons.
Support European product development with MHI design centre and sales team.
Review and improve technical and service manuals for the European market.
Support joint development of MHI product products/options with European experts.
Prepare presentations on new products in collaboration with MHI design centre.
Introduce and promote new products highlighting key features and benefits.
Provide specific training highlighting advanced features and technical benefits.
Support the marketing department in creating new promotional materials.
Compare competitors' sales support software and collect market needs.
Create and update regularly functional specifications for sales support tools.
Collaborate with software providers to develop and improve sales support tools.
Manage software development projects to meet deadlines and budget.
Develop software and tools (in-house) to help promote new products.
Survey requirements for national subsidies, certification programmes, regulations and standards.
Register MHI products to relevant schemes and programmes and keep them up to date.
Attend Eurovent tests remotely and/or in person.
Prepare and make presentations for promotion or reporting.
Analyse operation data of products.

Requirements

Degree in Engineering or equivalent.
Technical experience in air conditioning for commercial applications (at least 3 years).
Experience and knowledge in VRF and PAC systems, controllers, building management system.
Experience and knowledge in sales support tools for air conditioners.
Knowledge in UK and EU regulations/directives related to air conditioners.
Advance knowledge in Microsoft (Windows, Word, Excel, PowerPoint).
Business trips across Europe with short notice may be required.
May be required to undertake any duties within skills and capabilities to meet business needs.

Skills

Software development skills is desired.
Fluent written and verbal communication skills in the English language.
Other European language(s) (Dutch, Spanish, French) desired but not essential.
Multi-tasking and Prioritizing tasks.
Strong problem-solving skills.
Customer interaction skills.
Open minded and able to collaborate in multi-cultural environment.

Location

United Kingdom, Stockley Park, Uxbridge

Work Type

Full-time
Permanent

Experience Level

At least 3 years of technical experience in air conditioning for commercial applications.

Education Level

Degree in Engineering or equivalent.